FORUMS > Hull FC > Membership Renewal |
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| Technical help please. Trying to renew our two memberships on line at the renewal price but the price they are trying to charge is the new membership price! Can I not renew on line at my discounted price?
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8082_1359018606.jpg I really enjoy long walks especially when they are taken by people I don't like!:d7dc4b20b2c2dd7b76ac6eac29d5604e_8082.jpg |
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| Quote: Hipflask "Technical help please. Trying to renew our two memberships on line at the renewal price but the price they are trying to charge is the new membership price! Can I not renew on line at my discounted price?
Yes you can renew online, it can come up at a different price when you add the passes to your basket but usually once you get to the payment page you should notice the price has reverted to the renewal price.
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Rank | Posts | Team |
Player Coach | 34 | No Team Selected |
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Aug 2006 | 18 years | |
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Oct 2024 | Dec 2021 | LINK |
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| Many thanks Chris, I'll try again.
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Rank | Posts | Team |
Player Coach | 34 | No Team Selected |
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Aug 2006 | 18 years | |
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| Just tried again and the price didn't change. Any other ideas anyone please?
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International Star | 5318 | |
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Aug 2011 | 13 years | |
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Is Hodgson the new Griffin, or is it all about pace?: |
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| Does your membership number show at the top of the screen when you first login?
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Club Coach | 4698 | No Team Selected |
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Mar 2005 | 20 years | |
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13804.jpg "I hope we get to the bottom of the answer":13804.jpg |
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| Quote: Hipflask "Technical help please. Trying to renew our two memberships on line at the renewal price but the price they are trying to charge is the new membership price! Can I not renew on line at my discounted price?
I had exactly the same problem, was showing the full price and I went right through to the payment step and it didn't change. I happened to be going near St Stephens yesterday so I just went into the shop and sorted it there but it is a pain. Definitely a glitch somewhere.
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Rank | Posts | Team |
Player Coach | 34 | No Team Selected |
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Aug 2006 | 18 years | |
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Oct 2024 | Dec 2021 | LINK |
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| Many thanks for the replies. Yes my membership number does come up and one time when | tried an error message appeared that I had no membership to renew! Suppose I'll just have to go into town then. Just hope that the pass will work at the turnstiles once I've renewed!!
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Rank | Posts | Team |
International Star | 5318 | |
Joined | Service | Reputation |
Aug 2011 | 13 years | |
Online | Last Post | Last Page |
Aug 2022 | Aug 2022 | LINK |
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Is Hodgson the new Griffin, or is it all about pace?: |
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| .... give them a ring (when they're next open)....
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Rank | Posts | Team |
Player Coach | 34 | No Team Selected |
Joined | Service | Reputation |
Aug 2006 | 18 years | |
Online | Last Post | Last Page |
Oct 2024 | Dec 2021 | LINK |
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| Thanks CCS. I did try renewing over the phone on the number they published. It said ticket office was closed. So I googled shop opening times and the ones I pulled up were different from those you posted. Mine said Saville Street was open. So off I went into town only to find the bloody shop was closed! No wonder people don't renew their passes!
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Rank | Posts | Team |
International Star | 5318 | |
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Aug 2011 | 13 years | |
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Aug 2022 | Aug 2022 | LINK |
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Is Hodgson the new Griffin, or is it all about pace?: |
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| ... try ringing tomorrow.
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International Star | 1426 | No Team Selected |
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Aug 2014 | 10 years | |
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Jul 2024 | Jul 2024 | LINK |
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| Anybody know when membership cards are sent out or available to pick up?
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Rank | Posts | Team |
International Star | 2455 | |
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May 2011 | 14 years | |
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Nov 2024 | Nov 2024 | LINK |
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59871_1384965068.gif :d7dc4b20b2c2dd7b76ac6eac29d5604e_59871.gif |
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| Quote: Rocknrolla69er "Anybody know when membership cards are sent out or available to pick up?'"
If you’re renewing, last season’s card is still valid.
New cards are only issued for new members.
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Rank | Posts | Team |
International Star | 1426 | No Team Selected |
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Aug 2014 | 10 years | |
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Jul 2024 | Jul 2024 | LINK |
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| Quote: Armavinit "If you’re renewing, last season’s card is still valid.
New cards are only issued for new members.'"
New membership, guessing should hear something shortly
Thought may of gotten something through the post, detailing what happens next
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Rank | Posts | Team |
International Star | 2455 | |
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May 2011 | 14 years | |
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Nov 2024 | Nov 2024 | LINK |
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59871_1384965068.gif :d7dc4b20b2c2dd7b76ac6eac29d5604e_59871.gif |
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| Quote: Rocknrolla69er "New membership, guessing should hear something shortly
Thought may of gotten something through the post, detailing what happens next'"
Well done taking out a new membership under Covid circumstances. Just need to chill now you’ve done the hard stuff.
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Rank | Posts | Team |
International Star | 409 | |
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Jul 2014 | 10 years | |
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May 2022 | Apr 2022 | LINK |
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| Quote: Rocknrolla69er "New membership, guessing should hear something shortly
Thought may of gotten something through the post, detailing what happens next'"
One of the shop staff said it would be January for new passes.
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