Quote: Standee "they don't, you have to buy it as an added extra, and any claim affects your no claims, unless it's protected, in my experience.'"
It's certainly an added extra on the budget policies but if you pay for a better policy it's usually included, in my experience anyway.
With regards to claims, I have claimed for windscreen chip damage without no claims protection and it didn't effect my no claims. Again I think it depends on who you go with and how much you pay.