martin is an avid reader and used to post on here before he was employed by Trin

sound guy that listens, reads, and take it all on board.
he if he can help he will

I will contact him or have a word when I am next there. It wasn't meant to stir up a hornets nest.

I don't think it has - you've raised some concerns about the experience and a senior manager from the club wants to hear about them so he can act on it; to me, that's just great service.

That it is and to reply out of hours is even better. If everyone is as committed as that then I can't fault it.

Especially when he's on holiday

Yup you don't often get customer service like that now, well done Martin and wakey

I'll be going for the first time v Bradford. Looking forward to it.

Wait until he sorts out the misplaced crisp orders before you go lavishing praise, please.




I agree, though... top service, above and beyond the call of duty. If everyone's that committed, we should be sound.

Have been in hospitality twice this season and on both occasions could not fault the service or food. Had 2 great afternoons.

Same here, once in a box, (steady

), and once in 1873. Both times well good.
And I'll vouch for Martin Hopkins, and Denise. Top organising.

Spot on Rebel. I'd have to take to my bed for a week if they tried serving up the wrong flavour!



Surprising who reads these Boards, and a good positive response from The Management.