To be honest, I've noticed that the current batch of staff tent to congregate round that little room at the back having a natter, and it's quite poor service to be honest. I waited a good few minutes stood at the till just so I could ask if one of the tops will be coming out in youth sizes.

agree the new shop is too small, but is a changing room really necessary for trying on shirts? surely most people would wear their shirt over a vest, t-shirt or thin sweater so would be happy to try one on as such without worrying about indecent exposure.

i was more than happy to try my away shirt on over my tshirt in the middle of the shop, but there was a tshirt there i wanted to try on but couldnt. and i didnt want to buy it then traipse back to Wigan and take it back as i'm not going that way any time soon!

Went in before Christmas and the hoodies were made of thin material and looked very cheap and the staff were rude, I simply asked if you could buy season tickets from there all I got from a southern woman was -

"NO!...STADIUM!" In a sarky manner.

I think the shop is fine, size-wise.

Don't forget, must of us have visited it during the busy Xmas period. It just needs the changing rooms sorted, otherwise it's perfect and the wall of fame is brilliant.

Personally, I wouldn't buy Wigan chocolate or pens etc but for people looking for that stuff it's good. I'd use the shop for buying training/leisure stuff but it's almost all Kooga junk IMO. The first year we had with them was great, I'm even wearing a hoody from that year as we speak with everything emroidered. This years hoodys are cheap and printed.

From what I've seen so far, I won't be buying any Wigan merchandise at all this year.

I agree the Kooga stuff is nowhere near as good as in the past, but the red with white training shirt and the black + red versions are pretty good.

I have worked in a smallish shop before(Cotton Traders) and even we had changing room. It's only four little walls with a mirror, surely it would fit in the store.

They should be forced to watch those dreadful customer service dvd's as a punishment. Or maybe that is too harsh

I've been reassured today that we won't be having to endure the crap Kooga have made this year for any longer.
The club have already told them where to go in relation to next year
And the mistakes of this years shirts will not be seen again...

The new manufacturer will do a good job IMO. Cannot wait!

The club agreed to the designs Kooga produced, so there is every chance the mistakes of this years kits could happen again.

Hmm...
Given that next years shirt is already designed, imaging who may have been involved in this seasons when it was designed a good while ago...

Damn JD sports and Kooga. Can't wait to see the back of them!

What part did JD Sports play in all this?

JD own a major share of Kooga.