Trouble is Billy did not get to present the trophy due to incompetence

My wonder was of why little Jack wasn't leading the team out? Or even bringing the matchball on.

Hoping the family was given the opportunity for him.
Understand jack gets tired easily so maybe his family merely appreciated all the work around the charity for the evening.

Anybody watch the game later on Sky and hear Wiggy say that the choir were singing "Grandma We Love You" What an absolute

Agreed. It would be wrong of the club to exploit him and potentailly make him turn his back on watching the club because its too much hassle for him. Let him enjoy the game like any other fan.