FORUMS > Warrington Wolves > Wolf ware - Shocking |
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Player Coach | 4856 | No Team Selected |
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Jan 2008 | 17 years | |
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| I think we have all had some kind of experiance in the club shop some time or other!!
Some people are cool under preasure and can problem solve no problem,others may get kind of flustered and dont quit know how to deal with a situation!
i always find chris the biggish guy in the shop very helpfull he wont let you walk away untill you are happy kind of thing!
some of the younger girls in the shop tend to stare at you and go red when you ask a certain question!!
But they are quite right a season ticket is required when purchasing anything in the club shop,its just about the way you go about telling people that really matters!.Has for the traffic in and around the town,well its like that every bloody day of the week...
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Player Coach | 988 | No Team Selected |
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Feb 2010 | 15 years | |
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| I have never had a problem with any member of staff in the club shop and Julie the "MILF" as she has been called on here in the past much to her annoyance is always more than helpful,and a real looker as well! Remember the rules of purchase in the shop are set by the club not the staff. I have witnessed the staff subjected to terrible treatment from members of the public in the shop. If you treat them with respect and are polite to them then you will find them helpful. If you are going to go into the shop and rant about how long it has taken you to get there(no fault of the shop staff that,is it?)and you don't have the required documentation to make a purchase then who REALLY is at fault here????????
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Player Coach | 988 | No Team Selected |
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Feb 2010 | 15 years | |
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| Quote: the ditch "
some of the younger girls in the shop tend to stare at you and go red when you ask a certain question!!
'"
Really? What type of questions have you been asking them? LOL.
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Player Coach | 149 | No Team Selected |
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Aug 2009 | 15 years | |
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Sep 2012 | Jun 2011 | LINK |
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| Don't get me started on the club shop tend to send the missus for anythin from
Now on thinkin of buying merchandise from asda or something
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Player Coach | 5678 | No Team Selected |
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Oct 2007 | 17 years | |
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| General service in there is always up and down, from my past experiences they have pretty ordinary especially when you compare the quality of customer service you get in other areas of retail or supermarkets these days.
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Player Coach | 9680 | |
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Jul 2009 | 15 years | |
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Nov 2024 | Oct 2024 | LINK |
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| Quote: Wilderspool memories "I have never had a problem with any member of staff in the club shop and Julie the "MILF"
<richard keys smiley>
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Club Coach | 815 | No Team Selected |
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May 2005 | 20 years | |
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Dec 2019 | Sep 2017 | LINK |
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| Quote: Antz "After yestersay's fiasco i had to write something to vent my anger.
I went to exchange my sons voucher for the St Helens game which took me 45 minutes in the mayhem traffic that is Warrington only to be told I needed the season ticket. This has never happened in all the 10 season's he has had a wolf pack ticket. I explained about all the traffic and stated it does not say as much on the ticket only to be told be the women in the shop no vouher no ticket.
So I went home and got wolf pack season ticket and a further 45 minutes later returned with my season ticket to demand a full refund I was that annoyed at the way the people in the club shop spoke to me.
In the 30yrs I have been watching the Wire and 20 yrs as a season ticket holder I have never felt so let down by these shocking people at the club shop. The way they spoke to me I thought I was 5 yrs old again. I will be sending a letter in to vent my anger too and before people start, it is not the first time I have had attitude off this deluded women in the shop. My dad went to get a ticket last week for the St Helens game and she did the same thing to him. A 70yr old man who was life member season ticket holder and watched his team for 52yrs. SHOCKING
Within the season ticket you returned did it by chance make reference to having to remove the voucher for free away tickets in the presence of the person issuing the voucher? I would guess by chance it did.
Surely you can see the potential for fraudalent mis-use of these free ticket vouchers so the more their issue is policed the better for me.
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Player Coach | 20628 | |
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Mar 2009 | 16 years | |
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Aug 2016 | Aug 2016 | LINK |
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| Clubshop strikes again
They are only doing their job bless 'em and i wouldn't think it pays that well.
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Player Coach | 5643 | |
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Aug 2005 | 19 years | |
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Jun 2020 | Jun 2020 | LINK |
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| Quote: Supreme Optimist "General service in there is always up and down, from my past experiences they have pretty ordinary especially when you compare the quality of customer service you get in other areas of retail or supermarkets these days.'"
What other areas do you get decent service in ...? we dont do customer service in this country...?
I shopped in the Co-op on Holes Lane Woolston a couple of Weeks ago and not once throughought the whole transaction did the till operator say one single word or even remotely acknowledge my presence.
it happens all over unfortunately the pleasant shop assistants are few and far between....
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Player Coach | 2866 | |
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Apr 2010 | 15 years | |
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Dec 2019 | Nov 2019 | LINK |
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| I have always been dealt with fine in the shop, as has my daughter and her mates. The only problems we have ever had is in relation to the items themselves rather than the purchases and these were sorted out without issue.
Slightly off topic but have been told that the issue about vouchers being detached from season tickets WILL be more strictly enforced at the turnstiles this season. If you aint got the full season ticket, you aint getting in.
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Rank | Posts | Team |
Player Coach | 2899 | |
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Jan 2009 | 16 years | |
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Jan 2016 | May 2015 | LINK |
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| Quote: mikej "I have always been dealt with fine in the shop, as has my daughter and her mates. The only problems we have ever had is in relation to the items themselves rather than the purchases and these were sorted out without issue.
Slightly off topic but have been told that the issue about vouchers being detached from season tickets WILL be more strictly enforced at the turnstiles this season. If you aint got the full season ticket, you aint getting in.'"
They have said that for ages. Don't see why it just gives clumsy people like me the chance to lose my season ticket.
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International Board Member | 4964 | No Team Selected |
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Jun 2002 | 22 years | |
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Mar 2023 | Apr 2017 | LINK |
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| I thought I was on RedVee for a minute then We have a similar thread about our club shop which is numerous pages long. lol
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Player Coach | 87 | No Team Selected |
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Jan 2010 | 15 years | |
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May 2019 | May 2019 | LINK |
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| Dont forget this year if you dont rip the ticket out of the book in front of the turnstyle person you wont be allowed in. No book no entrance, you have been warned.!!!!
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International Chairman | 13723 | |
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Feb 2002 | 23 years | |
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Aug 2023 | Apr 2016 | LINK |
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| Quote: the flying biscuit "What other areas do you get decent service in ...? we dont do customer service in this country...?
I shopped in the Co-op on Holes Lane Woolston a couple of Weeks ago and not once throughought the whole transaction did the till operator say one single word or even remotely acknowledge my presence.
it happens all over unfortunately the pleasant shop assistants are few and far between....'"
Good post. I'm not criticising Wolfware - usually fine with me when I go in (funnily enough I'm always fine with them first) - but then it depends what you are expecting. It's a shop. Not a first class hospitality lounge. So if you go in with reasonable expectations and behave reasonably yourself, you shouldn't be disapointed. I've some shocking behaviour from customers in there.
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International Chairman | 13723 | |
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Feb 2002 | 23 years | |
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Aug 2023 | Apr 2016 | LINK |
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| Quote: Wiredeano "Dont forget this year if you dont rip the ticket out of the book in front of the turnstyle person you wont be allowed in. No book no entrance, you have been warned.!!!!'"
Doesn't actually say that on the ticket, I don't think anyway.
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