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FORUMS > Salford Red Devils > Wowcher Offer sham... and Incompetant Stadium staff AGAIN!
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Well the offer last year on group was 2 for £20 - i bought 4 tickets and all were in the west stand.

the whole point is that no solution to my problem was offered. I offered to pay the additional to upgrade and no way that was not possible.

If this was an offer to see a top football team, or even a top super league team - people would be happy to fight for the tickets. Whilst begging for mroe long-trm fans in order to sustain the club, they can't be making such small requests so impossible all because a computer system won't allow a transaction.

I have now received a call from the club to say I can upgrade for a fiver... If they would have at least show some initiative, found out that information and offered me that I - just like you, would probably be going to the game tonight. Funniest thing is that I actually offered to do that in the first place. I couldn't have 1 person sat in the south stand - and then 3 of us in the west stand?!?!

It was the whole tough luck attitude that did not rub well with me! Like I said - we all know that free tickets for all games are given out left right and centre - yet my minute issue of moving one seat was impossible.

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As an away fan my thoughts on a first matchday at the new stadium

Got to the stadium 3.40 To watch the U20s

Went to pick up tickets from the office , no one there so had to wait till someone showed up , no help or directions offered to where to enter the stadium or the layout of the stadium .

Got a pint ( flat as a fart and half an inch short) in the 'fans' bar and set off to walk round to the east stand where tickets were for (as an aside to the bar issue how if a pint is 3.30 can they justify charging 1.80 for a half ?????? )

Found, no turn styles open , collared a random steward who itold me I couldn't get in and was unaware that their was a curtain raiser game on , by now it was 5 mins to kick off time.

Got back round to the west stand t find a single entrance open and a long queue of folks trying to get in ...pretty shambolic organization all round

On the plus side talked to a few sound Reds Fans and on the stadium front I have to say that both the young lass on the main car park gate and her hoppo on the north car park were extremely welcoming and helpful

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Quote: Vestan Pance "I also used this offer, as a lapsed fan it was my first visit since we left the willows. whilst you may have had some issues with the receptionist that were unfortunate, I can't help but feel its partly your own fault.
I knew I wanted to stand, so also needed to check where the tickets were for, and guess what? that information was clearly available on the wowcher page under additional information before you had to commit to purchasing. it stated clearly that the vouchers could be used only for the east and south stand
ok, things could be better, but lets not use this as another nail to hammer the club with when its not really their fault that you wanted something they weren't offering and didn't check before buying.'"


But if you read RFR's post you'll see that she even asked for a ticket transfer to the west stand to which they said it can't be done? As I can't understand as the west stand had around 4000+ empty seats? She was later phoned by a member of staff at our club and told she could transfer to the west stand i dont know how they got the stadium management to change their minds as it was virtually impossible beforehand. But by then she was put off going and her and her Boyfriend didn't bother Attending after all. If this happens regularly with other fans you can see why nobody wants to go to the stadium to watch games, complete incompetence if you ask me.

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My wife got a two for one offer on the ladies day promotion.
It said on these that they were for East Stand.
Got in East Stand and walked round to West Stand.
I know this will change in future as they will eventually stop people waliking round and sitting wherever they want if we ever get bigger crowds icon_surprised.gifops:
It is the stadium management team and G4S who cause the problems and not SCRLFC.
As soon as the good Doctor gets ownership of the stadium then I hope this will change.

BTW
If G4S do try to stop you just ignore them, they are a waste of time jobsworths who are stealing a wage any way

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Quote: Man in Madrid "South stand is £20 online, incl booking fee. That's for printing off your ticket at home. I've done this a few times this season, including this evenings match'"


a046.gif

Now I understand. Thanks for that.

I will continue to buy at the stadium, though, as I live 80 miles away and can't guarantee getting to the ground. (I missed the London game because I was stuck in the same traffic jam as Jodie. I turned back at Brighouse and went home.)

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I manged to get free tickets for the hull FC game. Turned out they were for the south stand rather than the west stand where my kids ticket are, so just walked round. No one tried to stop me just as they haven't other times I've changed stands - even from west to east. As with most things if you allow these things to be a problem they are, ignore them and they aren't

17 posts in 2 pages 
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Subscribe | Moderators: Admin, king of the shed
17 posts in 2 pages 
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Subscribe | Moderators: Admin, king of the shed



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