Quote: Fantastic Mr Catpiss "Flip it round, if when he made his initial order he'd said, oh btw, i CBA paying postage and packaging, would the RFL have even sent anything out in the first place? no they wouldn't.'"
I don't follow what you're saying there. They send the wrong thing, they should pay for return postage, right? Doesn't seem controversial to me. Like I say, the amount is totally irrelevant, it's just about saying "sorry, our mistake, we'll fix it". Anything else looks really unprofessional, I can't think where they dragged up the bus. dev. guy if he's so stupid. TBH, I've seen some of the advertised salaries for posts with the RFL, and concluded that "If you pay peanuts...". FWIW, better to have half the staff numbers but pay for better ones, than twice as many if it means that most are amateur chumps.