Phone Sky, no help off them *ers!

They want money all the time, i've been with them 8 years and even paid out when i was at college on 30 quid a week. Snotty basta*ds!

Just cancelled.

Well just had manager on phone and after threatning to quit he as said he will upgrade me to HD for free instilation and I get 9 months free. Sorted just shows complaining does get you somewhere.

always threaten to quit, i only pay for 6 months sports out of every 12

I hope you told him you wanted a copy of the 2010 Good Friday Saints v Wigan game thrown in.

so phone them early then

So did I several times and it still didn't work. Thing is that the repairs dept weren't chuffed that customer support pased me on to them. Neither was I particularly as I was on hold for ten minutes at home then drove down to Tesco and was still on hold and had the final discussion some 20 mins later walking round Tesco.

12 months after purchase. I decided to get an annually renewable repair plan.

My Sky picture was awful tonight. Cunningham looked like a big fat weeble, saints looked like they were playing in slow motion and two of their tries contained passed that looked a mile forward. It also made the supporters look like like recruits for fat camp and gave the impression that no-one actually turned up to watch the game.

Oh, hang on......

1 win and you cant keep the kids from the special school off here ......

But he does have a point.

Back to the original topic, coincidentally I came across this in the Grauniad rlhttps://www.guardian.co.uk/money/2010/apr/10/energy-saving-lightbulbs-virgin-mediarl - seems to affect Samsung boxes. Just a thought.

I have had many problems since starting a sky+ subscription 5 years ago. I am now on my 4th box. Every time you get a reminder about warranty, make a note of it. within one month your box will start sticking more often and eventually be stuck on standby. Sky try to charge £68 for an engineer and a replacemnet (which loses all your saved programmes). But when i mention that i am going to go to the press about the link between end of warranty and failure, I get it free. Inconvenient, but no extra cost!!

Sky must make millions from this when people shell out their £68!!!

Can Sky do it on purpose ? I mean since i agreed to switch to HD (albeit i'm getting 12 months free) the box is now working fine although on the odd occasion it goes on standby.

Co-incidence? I think not!

The customer service person i spke to said that it was impossible for them to do anything to my box, but when i asked why it nees to be connected to a phone line she said that it was so they can conduct updates. When i then said that technically they could "update" my box to not work, she backed down and offered me the freebie tech visit