Did you do this online? We get one for Mr B's dad as an Xmas present but haven't had a renewal form and can't see anything on the website.

Rovers website won an award this year, but the club shop section is absolutely terrible. If you click on Ladieswear, it tells you there are 17 hoodies. Click through and there are actually only 3, all 36 notes each, and of these, one's modelled by Moobs, and the other one by Kris Welham. Ladies? Seems there's a bit of trouble trying to remove the 50p charity donation too. If it's award-winning, suggests the bar's quite low.

Crossland does OK out of it though. Can't click anything without a pause and some Parasol flags. They're not even the main sponsor now, are they?

goosies are banned next season sands

PM me your credit card details and I'll go and collect one for you

Cheers, you're a true gent.

Never a truer post on these forums

I need to go in and sort mine, we've been magically sent two lots of renewals because we moved halfway through the season. We'll have to go in to add a ticket for Eve which is £2 and also change seats which isn't available on the renewal form.

The saga continues.

Rand Kris Welham again, got him to put me through to tickets ans season passes, someone answered after about two rings, pleasant surprise thinks I.

I'm helpfully in formed that the ticket office is closed. Well that would make sense seeing as this will be the busiest time of year for season pass sales. The helpful woman gives me the number for the ironically named "Super" Store.

I ring them.

Eight years later someone deigns to speak to me.

The first thing they say is can I take a number and call you back. Well, not really, I'm at work and so that's a bit difficult. Oh, says crest fallen unhelpful person, it's just there's a bit of a queue. What? As far as I'm concerned I've just queued up and now it's my turn.

Before the conversation descended into expletives I just said I would ring back later.

My saga today started at about 9.30am, arrived at the shop on Holderness Road, three people in queue so I joined it. I noticed that one of the terminals was taking a long time to start up which made the waiting longer, but no problem as I hadn't a time limit. I finally got to the front and handed my form over, I was paying with my debit card, I also handed over my last passcard, the process started and I was asked for my card which was put into the system, I put my pin number in and it rejected it, reset, number in again and it rejected, it also did it a third and I was told it had locked out, so that was that. I went home and rang my bank who advised I needed to go to the bank and unlock it at the ATM, so made a special journey into town and put the card into the ATM, it asked for the number, I put it in, it asked what cash I wanted, I selected it, thank you please your card and receipt and wait for your money it said, I did that and got my money, no lockout, no problem.
I then went back to the shop, waited in another queue and paid for my 2012 pass which can be collected in December.
For a club that wants its fans to purchase passes they don't make it easy.

It's ridiculous.

I'm going to do it on line and just grit my teeth at the £5 rip off for not trusting them with my debit card and the £3 rip off they charge for [inot[/i posting it which then necessitates a one hundred and eighty mile round trip to pick it up.

Shambles. the KC ticket office is brilliant

I did mine today, no problems whatsoever.


Edit. I've burnt my sausages now, that will teach me not to be such a smartar$e