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All men are created equal, some work harder in preseason. -[i:1c45x4hd]Emmitt Smith[/i:1c45x4hd]:



Quote: number 6 "kicking up a fuss?? yes i am!

was trying over an hour to get through to the rfl, got through once before 10am to be told no tickets were left for fc fans and to get them saturday from fc, (newsflash! some of us work saturdays! also due to sight issues, a family member likes to be side) rang fc they said the rfl had plenty and were telling us wrong info, rang them back over n over, 50 minutes later none left apart from single tickets!


so yes i will kick up a stink that our club cant organise something that should be so easy!

id rather be queuing 2-3 hours today at kc than getting angry sat at home pressing redial over n over'"

That's how buying tickets for an in demand event goes, little to do with the club. The SMC not allowing us use of the ticket office hasn't helped, but the RFL has helped us out on that front thus far. Others have got served fine, you have been unlucky. I'll be queuing up on Saturday.

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Quote: the cal train "I don't see why people are kicking up such a stink. Presumably, the members reserved tickets have been held until Saturday to prevent 1. passholders missing out and 2. a huge queue before the match on Friday. Not that difficult, we've had to queue for tickets before and we will again.

If you weren't quick enough for the first lot then tough luck, it happens. As a Ticket concert veteran you have my sympathy.'"


I'm kicking up a stink because its taken me almost 3 hours to get a disabled seating ticket, been passed from pillar to post, got angry at Lucy Hursts voicemail which rhe RFL number from Hull FC's link got you to and having to speak to Hayly on our reception to get an alternative number for the RFL. The RFL told me they've never had to do this before for a club and have been completely overwhelmed by it. So yes I'm a bit peeved athaving to put £10 credit on my phone and £20 on hubbys because its 7p a minute to Ticketmaster & RFL ( no mention anywherw who was selling disabked ticketts). The car park pass at Donny on the other hand was a breeze and took less than 5 minutes from dialling the number.

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Quote: Ellam "BLAME THE SMC'"

Why? DO they now run the RFL, Ticketmaster and Hull FC?

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Quote: the cal train "That's how buying tickets for an in demand event goes, little to do with the club. The SMC not allowing us use of the ticket office hasn't helped, but the RFL has helped us out on that front thus far. Others have got served fine, you have been unlucky. I'll be queuing up on Saturday.'"



unlucky being told wrong information by the rfl? if the club can have 3000-4000 north stand tickets for saturday they should be able to have 1000-2000 east west available

not a case of being unlucky, its just poor organising and im not on my own i bet!

ccs
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Is Hodgson the new Griffin, or is it all about pace?:



Quote: number 6 "
why isnt the rfl selling west stand blocks! they told me they cant until fc release them but we are only selling north stand at the kc! i really hope they are not selling us short and keeping them back for leeds fans!! '"

Quote: number 6 "No further tickets will be released for sale until after the exclusive members day on Saturday. The club have retained tickets for the entire North Stand as previously advised. The majority of our allocation for the West Stand has yet to be released for sale by the RFL and the club will also be retaining these remaining seats exclusively for members. '"
www.hullfc.com/news/2017-06-21-semi-final-ticket-update

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All men are created equal, some work harder in preseason. -[i:1c45x4hd]Emmitt Smith[/i:1c45x4hd]:



Sounds like the RFL have been overwhelmed on all fronts and the staff on the phones don't actually know what's going on. FC saying they've sold out but people still saying they've rang since and got tickets.

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Quote: ccs "www.hullfc.com/news/2017-06-21-semi-final-ticket-update#sthash.0g44NwlN.dpuf'"



again on saturday when at work

im waiting for hull fc to get back in touch

ccs
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Is Hodgson the new Griffin, or is it all about pace?:



Quote: the cal train "Sounds like the RFL have been overwhelmed on all fronts and the staff on the phones don't actually know what's going on. FC saying they've sold out but people still saying they've rang since and got tickets.'"
... I'd image not all the tickets will have been allocated to both clubs, there'll be a limited number on "general" sale.

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apart from the two sponsors/club officials blocks all other areas are on sale to both sets of fans, leeds rightly have a couple of blocks more due to higher pass holders (even though we have had higher cup gates)

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Not quite sure why all the Leeds blocks were available but not all of ours. Was hoping to sit in the West stand as last year but that wasn't even on sale online. The other 3 teams have had tickets on sale for walk ups/members this morning.

We get told on sale from 10 am but they're on sale online before this. The 7p a minute phone line appeared to have no one answering.

Why do we/the RFL have to make it so complicated?

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Even though its a train ride away I will be buying from the stadium on Saturday because I have had trouble with buying rugby tickets online and on phone before, ive learnt from my mistakes over the years.

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I have just bought a ticket in E4.

Interesting conversation with the person at RFL. Firstly,

I was offered the members discount before I mentioned I was a season ticket holder.

They then told me that Hull FC had chosen to sell tickets in this way as they didn't want to do Tele sales or Web based sales them selves and had asked the RFL to help out.

When I pointed out, that despite being a season ticket member, I didnt live within close proximity of the stadium to allow me to buy a ticket on Saturday, they simply reiterated that this was Hull FC's decision.

Begs a number of questions -

1. do Hull FC have to give cash to the SMC for internet / tele sales?
2. why could they not have these on sale at the stadium either immediately before or after Fridays game?

Poor from our club

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Am I right in saying that anyone could ring/ book online today and get a ticket? surely pass-holders should get first choice as that is part of being a member. I know they have held the north stand back till Saturday but they are going to go very quickly.

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Quote: yorksguy1865 "Even though its a train ride away I will be buying from the stadium on Saturday because I have had trouble with buying rugby tickets online and on phone before, ive learnt from my mistakes over the years.'"

What problems have you had? If you're not local maybe someone could get them for you?

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Quote: Fields of Fire "Am I right in saying that anyone could ring/ book online today and get a ticket? surely pass-holders should get first choice as that is part of being a member. I know they have held the north stand back till Saturday but they are going to go very quickly.'"



correct, any number too i believe, as a pass holder very frustrated at not being able to get through easily or get tickets for 4 pass holders

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