Quote: Chris71 "Thanks though I think as there's no mention of a fee on my renewal now I think it must just the monthly payment now.'" £15 admin fee - it's on the form. https://www.hullfc.com/blog/wp-content/ ... ressed.pdf

Quote: Chris71 "Thanks though I think as there's no mention of a fee on my renewal now I think it must just the monthly payment now.'" £15 admin fee - it's on the form. https://www.hullfc.com/blog/wp-content/ ... ressed.pdf

Quote: Chris71 "Thanks CCS but either I need glasses or I can't see anything that says anything about a fee on the form? The only bity I can see that says anything about £15 is regarding a discount to opt in or out. I'll keep trying to ring the club.'" It's in the black box with "Pay Monthly" on the left. Also in the terms and conditions... https://www.hullfc.com/tickets/membersh ... conditions

Quote: Chris71 "Thanks CCS but either I need glasses or I can't see anything that says anything about a fee on the form? The only bity I can see that says anything about £15 is regarding a discount to opt in or out. I'll keep trying to ring the club.'" It's in the black box with "Pay Monthly" on the left. Also in the terms and conditions... https://www.hullfc.com/tickets/membersh ... conditions

Now that the retail shops are shut, how soon will we be able to renew passes on line?

It's up to the SMC - the phone line is working today, but probably not for much longer.

glad i renewed yesterday,wouldnt rely on allams bunch.

Quote: Hipflask "Now that the retail shops are shut, how soon will we be able to renew passes on line?'" Quote: Hipflask ".......Online - members will be able to renew their membership online from Monday 11th January at ticketing.hullfc.com. Members are encouraged to log-in to the website in advance and check their details are correct by clicking here Please note, the online ticketing website is provided by the Stadium Management Company and is unable to process the optional price reduction on 2021 memberships. If you would like to claim this option, please use the phone or postal services.'" https://www.hullfc.com/blog/2021/01/06/ ... wn-update/

Quote: Hipflask "Now that the retail shops are shut, how soon will we be able to renew passes on line?'" Quote: Hipflask ".......Online - members will be able to renew their membership online from Monday 11th January at ticketing.hullfc.com. Members are encouraged to log-in to the website in advance and check their details are correct by clicking here Please note, the online ticketing website is provided by the Stadium Management Company and is unable to process the optional price reduction on 2021 memberships. If you would like to claim this option, please use the phone or postal services.'" https://www.hullfc.com/blog/2021/01/06/ ... wn-update/

I see on the web site they have extended the deadline dates for renewals, also promising compensation at end of the season depending on how many games are played & you are allowed into - all very sensible !!

So I committed to renewing now, BUT - the number on here is to SMC - the recorded message tells you to ring 01482 327200, which is the 2018 season pass 'hotline' which wasn't answered !! Unperturbed I tried the online option - password reset required BUT it won't take anything I submit, really shouldn't be this hard.

Fully appreciate the club still has many staff furloughed but the first team squad back in full time training, games theoretically only 8 weeks away - I just want to spend some money !!

Managed it now.

It seems the £ is NOT an accepted special character after all.

When I renewed I came across the same issue with the phone system.

After getting redirected to the 327200 number and getting nowhere, I went back to the original number. I let it play through the messages until it connected to a real person and she sorted the renewal in about 5 minutes.