| FORUMS > Hull FC > o/t Utility bills |
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| Rank | Posts | Team |
| Club Owner | 17898 | |
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| Oct 2003 | 21 years | |
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| Mar 2020 | Aug 2019 | LINK |
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| Quote: Standee "Actually Chris, they cannot do that, if you have credit the are obliged, BY LAW, to reimburse you within 28 days.'"
Really?
I was going to call them and saw the small print that said they only refund after their meter reading. |
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| Rank | Posts | Team |
| International Board Member | 37503 |  |
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| Apr 2003 | 22 years | |
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| Apr 2015 | Oct 2014 | LINK |
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| Quote: Chris28 "Really?
I was going to call them and saw the small print that said they only refund after their meter reading.'"
Very unusual, we regularly get refunds from Eon and NPower sorted without a confirmed reading, it's not as if you are leaving them to become a customer for someone else.
I'll dig into the legal pack I have and see what I can find for you. |
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| Rank | Posts | Team |
| Player Coach | 2253 | No
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| Jun 2008 | 16 years | |
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| Oct 2011 | Oct 2011 | LINK |
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| Quote: Chris28 "Didn't think of that ![]()
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| Rank | Posts | Team |
| Club Owner | 17898 | |
| Joined | Service | Reputation |
| Oct 2003 | 21 years | |
| Online | Last Post | Last Page |
| Mar 2020 | Aug 2019 | LINK |
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| Quote: Standee "Very unusual, we regularly get refunds from Eon and NPower sorted without a confirmed reading, it's not as if you are leaving them to become a customer for someone else.
I'll dig into the legal pack I have and see what I can find for you.'"
The info is in a leaflet actually (looking into it again) and it says they "automatically" refund for each fuel which is more than £60 in credit (£116 and £124 respectively) (based on an actual meter reading). I might give it another whirl and see if they'll refund. |
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| Rank | Posts | Team |
| International Board Member | 37503 | |
| Joined | Service | Reputation |
| Apr 2003 | 22 years | |
| Online | Last Post | Last Page |
| Apr 2015 | Oct 2014 | LINK |
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| Quote: Chris28 "The info is in a leaflet actually (looking into it again) and it says they "automatically" refund for each fuel which is more than £60 in credit (£116 and £124 respectively) (based on an actual meter reading). I might give it another whirl and see if they'll refund.'"
And you are giving them an actual meter reading, so there should be no issue.
Point out that it does not say "actual meeting reading provided by an employee of the company,or one of it's appointed representatives", it's worked in the past for me. |
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| Rank | Posts | Team |
| Player Coach | 624 | No
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| Jul 2007 | 17 years | |
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| Mar 2014 | Sep 2013 | LINK |
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| Quote: Standee "And can I, with respect, tell people to still check their own information. Utility Warehouse is pyramid selling to a certain degree, you have to ask yourself how the agents get paid, a levvy from the charges you pay.
E-On are about the best utility company.
What can`t speak, can`t lie... and I have every bill going back 2 years and can show hard facts that my bills are now 50% less than when I was with BG & Npower.... AND still in credit.
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| Rank | Posts | Team |
| Club Owner | 17898 | |
| Joined | Service | Reputation |
| Oct 2003 | 21 years | |
| Online | Last Post | Last Page |
| Mar 2020 | Aug 2019 | LINK |
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| Quote: Standee "And you are giving them an actual meter reading, so there should be no issue.
Point out that it does not say "actual meeting reading provided by an employee of the company,or one of it's appointed representatives", it's worked in the past for me.'"
I'll give it a whirl! |
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| Rank | Posts | Team |
| Player Coach | 1414 | No
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| Oct 2009 | 15 years | |
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| Apr 2010 | Apr 2010 | LINK |
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Think they all play the same game, but over the years I will say that for customer service, helpfulness and value, Npower has been the best for this family
British Gas by far the worse
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| Rank | Posts | Team |
| International Board Member | 37503 | |
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| Apr 2003 | 22 years | |
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| Apr 2015 | Oct 2014 | LINK |
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| Quote: UP THE BIFF !! "What can`t speak, can`t lie... and I have every bill going back 2 years and can show hard facts that my bills are now 50% less than when I was with BG & Npower.... AND still in credit.'"
And as an agent, I'd expect nothing less.
We've had real issues with UW. |
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| Rank | Posts | Team |
| International Chairman | 1470 |  |
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| Dec 2001 | 23 years | |
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| Jan 1970 | Jun 2022 | LINK |
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I use Ebico, a non profit making organisation. By far the most straight forward & charge exactly the same rate for those on a meter or paying quarterly as those on monthly DD. So for those on lower incomes who traditionally use a meter to pay, this company WILL save them money over every other company out there. No standing charge, no rate drop after X amount of units just one price. www.ebico.co.uk/elecrates.php#
I've been with them for a couple of years now & I get billed by Southern Electric but my rate is set by Ebico. I can still update my meter reading by internet if I wish to but you dont have to. |
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I use Ebico, a non profit making organisation. By far the most straight forward & charge exactly the same rate for those on a meter or paying quarterly as those on monthly DD. So for those on lower incomes who traditionally use a meter to pay, this company WILL save them money over every other company out there. No standing charge, no rate drop after X amount of units just one price. www.ebico.co.uk/elecrates.php#
I've been with them for a couple of years now & I get billed by Southern Electric but my rate is set by Ebico. I can still update my meter reading by internet if I wish to but you dont have to. | |
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| Player Coach | 15980 | No
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| Jan 2006 | 19 years | |
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| May 2016 | Jun 2015 | LINK |
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N Power are awful in my experience and BG have always been good. Possibly not the cheapest but the amount I pay is fairly small anyway so cant really be bothered to go searching to save myself a couple of quid a month.
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| Rank | Posts | Team |
| Player Coach | 255 | No
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| Joined | Service | Reputation |
| Jul 2007 | 17 years | |
| Online | Last Post | Last Page |
| Jun 2016 | Feb 2016 | LINK |
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I just pay for what I use, I give them a meter reading and then pay it. I dont pay them monthly because why should they have my money. It might be more expensive this way but at least I know where I am with them
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| Rank | Posts | Team |
| Player Coach | 795 | No
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| Nov 2008 | 16 years | |
| Online | Last Post | Last Page |
| Feb 2010 | Jan 2010 | LINK |
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my friends are distributers with UW and we're with them. never had any problems, our bills have been reduced by a lot and we have our BB with them which is pretty good (i live near hull so not subject to KComs monopolisation)
give it a try. you dont have to have all of your utilities with them but its worth a go
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