Or, in your case, easier to blame the club.

I'm with Jake. Unless I'm missing something, I don't see what the SMC has to do with away/neutral games. It's 2019, an online option should be standard. If we had this facility for home games too we might get more than 4k for a home cup match.

You're missing quite a lot by the looks of it.

Online tickets for cup home games have been available this season (with the option of using your membership card for entry rather than having the ticket printed/posted to you).

Away/neutral games need the club membership details to offer discounts like the ones for the semi final.

That means the club either:-

(a) provides Bolton (or whoever) with all the members information and you buy directly from Bolton (or whoever) - not a good idea, data protection and all that. Plus you'll need a mechanism to identify who you really are when you try to buy the tickets from Bolton (or whoever).

I don't see Saints, Warrington or Halifax using this option.

(b) Bolton (or whoever) provides the SMC with a database of the allocated tickets (easy to do), and the SMC does the rest. This can be details of the seating plan or simply numbers of tickets per block, which loses the option of selecting specific seats but simplifies things even more.

I honestly can't believe the club would not chose option (b) unless the SMC were making it too difficult, it's not as if they haven't done it before. eg no pay on the gate, excessive surcharges for ticket purchases.

So you're advocating investing in 2 ticketing systems, each with (identical) membership details and also secure (but separate) authentication and payment systems.

I can't see the point, for 1 or 2 games a season.

When Mr Allam has gone, hopefully ticketing issues will be a thing of the past.

Do city allow online purchase for away league matches, because if they do then there's the answer, because we're using the "hulltigers" ticketing system.

No, I'm advocating investing in 1 ticketing system as the one we rent from the SMC clearly doesn't meet muster. championship sides have them so the cost won;t be massive as I've already said

As the allams want a ridiculous amount of money for city, I don't think they'll be going anywhere any time soon

The SMC have sole responsibility to run the stadium and the ticketing system, not us, as I've already said.

Quote: ccs "Do city allow online purchase for away league matches, because if they do then there's the answer, because we're using the "hulltigers" ticketing system.'" Took a couple of seconds.... "Click here to buy tickets for home and away matches plus Tiger travel".... The Tigers make the trip to the University of Bolton Stadium on Saturday 27th October 2018 (KO 3pm) and tickets are priced as follows https://www.hullcitytigers.com/bolton-w ... t-details/ Boring, I know.

Quote: ccs "Do city allow online purchase for away league matches, because if they do then there's the answer, because we're using the "hulltigers" ticketing system.'" Took a couple of seconds.... "Click here to buy tickets for home and away matches plus Tiger travel".... The Tigers make the trip to the University of Bolton Stadium on Saturday 27th October 2018 (KO 3pm) and tickets are priced as follows https://www.hullcitytigers.com/bolton-w ... t-details/ Boring, I know.

And? We clearly have no online sales for matches away from the KCOM. Maybe you can start a petition to demand allam gives us access? If not, maybe we can continue to limp along with 3rd tier teams locked in the 20th century

90 minutes, wish I’d found that que, I’m just thawing out after nearly three hours standing.

Don't worry, it's the SMC's fault

Do get the technical issues & understand clubs unwillingness to invest for one or two games a season.

BUT not too much to ask for an efficient phone system that at least gives ur queue location, or perhaps taking on half a dozen temporary staff for such occasions ?

To be fair al283, once you got into the sales office, they had five or six staff on hand, they were most helpful efficient,and patient.

Give it a rest, all I'm showing is that the SMC does appear to have the option to provide online ticket sales for away matches.

As it seems to be such an issue for you, why don't you do something about it instead of winging all the time about anything and everything.