Anybody else having problems with this bag of shoite service? Running very very slow but their tech department say there is nothing wrong in our area.

I lose connection on on loads of occasions every night. I dont think its my gear because i very rarely have any issues during the day.

It got a bad report in Which? magazines online survey too.

likewise! I changed my router, then changed to google chrome, then tried firefox..... to try and speed up browsing ! but it never.....!

Been power cuts around the City Centre

I've been having trouble for weeks; had two routers, adsl filters etc. NO CHANGE!

It's VERRRRYYY slow! Currently getting a download from an FTP in USA - normally get around 350k/sec download - tonight, 15k/sec!
Had to reset router 4 or 5 times these last couple of days too as the line has been dropping.

The lying, useless 2@s said they had had no reported problems and it must be the router.

That is the standard line you always get from Karoo. You need to tell them when they say that, that is must be a problem with all 3 of your routers (you have spares). this will then get them to progress past the first page of the manual they work from.

The sooner BT or another broadband alternative comes in the better. It's impossible to watch sky player on your computer because its too slow and lags due to poor speeds and connectivity. The package I'm on says I can get speeds up to 25mbs but I checked on the speed map and entered my post code it says the fastest it will go is 5mbs. The worst thing is that a couple of streets away gets 15mbs because basically the lines are messed up near me. I even entered the post code for kingston communications and where the exchange server is and its says the average speed connection is 16mbs. Why the hell advertise for 25mbs! Karoo is a JOKE!!

It's all these dobbins uploading photos to Facebook of that circus at caravan park today! Jeez I seen.the word mason on there today more than pancake!!!

it's been like this for weeks - it's been cutting out where I work which is pretty annoying when a lot of my work is done on line . I too just upgraded my home package to 25mb but is in faster than before .....

www.nextgenus.net/current_fibre_ ... index.html An alternative

www.nextgenus.net/current_fibre_ ... index.html An alternative

It seems good but I wouldn't trust down to the fact it isn't that well known and I don't know anyone that uses it so I cannot get info on how it is. The alternatives I meant was virgin, sky and BT.

I know a few people who've got it and they very impressed with it. On their official Facebook page there is plenty of positive feedback and as yet nothing negative at all.

I'm seriously considering changing

Let me know how it goes. I'm moving back to Hull in summer, and can't stand Karoo! One of the benefits of living in West Yorkshire: you pay for Sky and you can get the internet for next to nothing!

Walking back from the rugby on Friday down Chanterlands Ave, they had a big billboard advertising Sky Broadband. It wasn't on a major route for out-of-towners, and you can't get it in Hull, so can I ask what the hell was the point of advertising it?!