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Just been on phone with British gas. icon_mad.gif

They put my monthly payments up from £67.00 to £92.00 per month.
When I got my last bill, it was £83.00 in credit (with an over estimated reading). I am on price protection until June 2010.

After giving the guy some grief, they have dropped it back down to £72.00. That is still an increase of £5.00 per month.

I am still left wondering how they calculated an increase. icon_rolleyes.gif

Also, how can they just decide to increase without an explanation, or breakdown as to why?

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i has exactly the same with them last week, they are putting up my payments to cover the fuel i "might" use over winter !!!!!!

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Whatever you do, dont go onto USwitch and see how much you could be saving by sticking two fingers up at British Gas! icon_wink.gif

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Quote: Isaiah "Just been on phone with British gas.
Leave British Gas they tried it on with me a couple of years ago icon_twisted.gif More than happy with E-On as my provider now, you have the upper hand here you can choose who is best for you, go onto a comparison site and have a look

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Quote: Standee "Whatever you do, dont go onto USwitch and see how much you could be saving by sticking two fingers up at British Gas!
what he said icon_lol.gif icon_lol.gif

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Quote: Standee "Whatever you do, dont go onto USwitch and see how much you could be saving by sticking two fingers up at British Gas!
Welllllllllll icon_lol.gif

I was thinking of that, but I am kinda locked in until June 2010, or pay a penalty for pulling out early.

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Quote: Isaiah "or pay a penalty for pulling out early.'"


icon_eek.gif icon_eek.gif icon_lol.gif

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Quote: Isaiah "Welllllllllll icon_confused.gif

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Quote: Chris28 "Our NPower monthly payment has just gone down and from being massively in debit on both gas and leccy we're now in credit, but I can't get the money back untl they read the meter. Given that they come to the house when we're at work, it looks like they get to keep it.
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Quote: Holty "arrange for them to come and take the day off.'"


Didn't think of that icon_wink.gif

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Quote: Chris28 "Our NPower monthly payment has just gone down and from being massively in debit on both gas and leccy we're now in credit, but I can't get the money back untl they read the meter. Given that they come to the house when we're at work, it looks like they get to keep it.
Actually Chris, they cannot do that, if you have credit the are obliged, BY LAW, to reimburse you within 28 days.

28 posts in 3 pages 
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