FORUMS > Hull FC > Ticket Office - how good is this ? |
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11251_1338547044.jpg :d7dc4b20b2c2dd7b76ac6eac29d5604e_11251.jpg |
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| My old mum, bless her, had a bit a of problem with the new season ticket vouchers on Friday, we were running a bit late and it was cold but I didn't realize how bad the problem was until today.
She got a letter from the KC stadium this morning with a hand written letter explaining that she had handed in the wrong voucher and returning the voucher for the Hull KR game.
I was totally taken back by this, not only have the club checked all the handed in vouchers, all 9200 of them, but then taken the time to trace back who handed in the wrong one(s), written the letter and paid the postage to send it back.
I don't know if it was the KC stadium people or the club but they have to be applauded for this. Well done!
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32444_1318716838.jpg [quote="Philip Larkin":2lhqd089]
There ain’t no music
East side of this city
That’s mellow like mine is,
That’s mellow like mine.
[/quote:2lhqd089]:d7dc4b20b2c2dd7b76ac6eac29d5604e_32444.jpg |
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| Quote: steve_norton "My old mum, bless her, had a bit a of problem with the new season ticket vouchers on Friday, we were running a bit late and it was cold but I didn't realize how bad the problem was until today.
She got a letter from the KC stadium this morning with a hand written letter explaining that she had handed in the wrong voucher and returning the voucher for the Hull KR game.
I was totally taken back by this, not only have the club checked all the handed in vouchers, all 9200 of them, but then taken the time to trace back who handed in the wrong one(s), written the letter and paid the postage to send it back.
I don't know if it was the KC stadium people or the club but they have to be applauded for this. Well done!'"
The worst ticket to pick! Imagine how awful that'd be standing at the turnstiles on derby day!
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25029_1389002443.jpg [b:a3vty4bg]AIRLIE BIRDS FLYIN' HIGH YOU KNOW HOW I FEEL
SUN IN THE SKY YOU KNOW HOW I FEEL
BREEZE DRIFTIN' ON BY YOU KNOW HOW I FEEL
ITS A NEW DAWN, ITS A NEW DAY.[/b:a3vty4bg]
[color=#0000FF:a3vty4bg]LOCKO'S LYRICS OF THE WEEK:-[/color:a3vty4bg]
[b:a3vty4bg]AND ECHOES NOBODY HEARS, IT GOES, IT GOES, IT GOES
WE’RE FAITHFUL, WE ALL BEL13VE, WE ALL BEL13VE IT
SO FAITHFUL, WE ALL BEL13VE, WE ALL BEL13VE IT[/b:a3vty4bg]:d7dc4b20b2c2dd7b76ac6eac29d5604e_25029.jpg |
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| It's a sign of the improvement the club have made in respects of the average fan; hopefully the club is appreciating us a little bit more after what we've had to endure over the last couple of years or so.
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| Quote: steve_norton "My old mum, bless her, had a bit a of problem with the new season ticket vouchers on Friday, we were running a bit late and it was cold but I didn't realize how bad the problem was until today.
She got a letter from the KC stadium this morning with a hand written letter explaining that she had handed in the wrong voucher and returning the voucher for the Hull KR game.
I was totally taken back by this, not only have the club checked all the handed in vouchers, all 9200 of them, but then taken the time to trace back who handed in the wrong one(s), written the letter and paid the postage to send it back.
I don't know if it was the KC stadium people or the club but they have to be applauded for this. Well done!'"
Well done FC.
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Black Backgrounds/Waldorf.gif Sante et longevite [url=https://www.viagrasansordonnancefr.com/:3p7loyei]www.viagrasansordonnancefr.com[/url:3p7loyei] avantages des medicaments:Black Backgrounds/Waldorf.gif |
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| Well done to all the staff concerned another good PR release on the cards surely?
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| I nearly ripped out the Rover ticket myself with it been straight after the Hudd ticket, well done to the club on spotting this mistake.
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2418.jpg :2418.jpg |
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| Well done FC & the SMC.
The off field team seem a really good outfit that go that extra mile when needed.
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11251_1338547044.jpg :d7dc4b20b2c2dd7b76ac6eac29d5604e_11251.jpg |
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| Quote: WormInHand "
That was my thought too, I would have had to go in and leave her behind! She is going to call the ticket office tomorrow to thank them.
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| shame you can't book more than a fortnight in advance though, but it's a decent thing to have done.
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39004_1360877303.png Born and raised on Black and White:d7dc4b20b2c2dd7b76ac6eac29d5604e_39004.png |
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| My mate did exactly the same and the lad on the turnstile handed it back to him.Well done the club for posting the voucher back to this lady.The club seem to have turned a corner and deserve a pat on the back for the professional way all aspects of the club are being run.
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3614_1281651917.jpg [url:2qyny6du]https://twitter.com/Mr_Hutchie[/url:2qyny6du]
[b:2qyny6du]@Mr_Hutchie[/b:2qyny6du]
[url:2qyny6du]http://www.pitchero.com/clubs/hullwykearlfc/[/url:2qyny6du]:d7dc4b20b2c2dd7b76ac6eac29d5604e_3614.jpg |
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| So in theory she now has a free ticket (will have both hudds & hull kr vouchers in her possesion)
Right im going to try this trick next game
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Black Backgrounds/Waldorf.gif Sante et longevite [url=https://www.viagrasansordonnancefr.com/:3p7loyei]www.viagrasansordonnancefr.com[/url:3p7loyei] avantages des medicaments:Black Backgrounds/Waldorf.gif |
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| No she would have to take the ticket in to get it swapped for a voucher for the game of her choice, when she did this it would show up on the system as being used.
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32641_1503834456.jpg The poor man's bonaire:d7dc4b20b2c2dd7b76ac6eac29d5604e_32641.jpg |
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| Quote: Hutchie "So in theory she now has a free ticket (will have both hudds & hull kr vouchers in her possesion)
Right im going to try this trick next game
As soon as they realise it's you they'll write asking you for the pass back saying you've breached the T&C's
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