Quote: al283 "I see on the web site they have extended the deadline dates for renewals, also promising compensation at end of the season depending on how many games are played & you are allowed into - all very sensible !!
So I committed to renewing now, BUT - the number on here is to SMC - the recorded message tells you to ring 01482 327200, which is the 2018 season pass 'hotline' which wasn't answered !! Unperturbed I tried the online option - password reset required BUT it won't take anything I submit, really shouldn't be this hard.
Fully appreciate the club still has many staff furloughed but the first team squad back in full time training, games theoretically only 8 weeks away - I just want to spend some money !!'"
When I renewed I came across the same issue with the phone system.
After getting redirected to the 327200 number and getting nowhere, I went back to the original number. I let it play through the messages until it connected to a real person and she sorted the renewal in about 5 minutes.