None taken!

All that it would take to resolve these issues is 1. A new statement from the club acknowledging that there have been some issues with the new rules, and to re-emphasise what the rules are. 2. Anybody who has complained after the club released the statement, that still had issues with stewards even though as per the statement had done nothing wrong and were following the clubs guidance should be issued with a full apology, not made to feel as if the club couldnt care less about them. The person i know who was removed from the ground for entering with a plastic bottle has had no apology!!! But was advised they would have been invited back into the ground on that day had they hung around outside and not gone home (which is all but acknowledging the stewards were wrong) but the club refuse to give an apology. This person could well be staying away for the forseeable future after the best part of 50 years of watching the club. It just amazes me how little dialogue is going on between club and fans. Yet have time to be answering questions on facebook twitter and on here.

It all seems to fly in the face of the clubs charter also.
Communication seems to have all but dried up (difficult if you're short staffed but invaluable), well trained staff? The stewards don't appear to be carrying out either set of rules with any consistency.
This club is all about the supporters, with them we have a fighting chance, without them the club has no chance.
As much as i am fully behind the open and honest approach of MC and all the hard work to get us through this season, i can't help but think he is one fall out short of walking out, which would be bad for the club, bad for the supporters and bad for himself, because by and large he has done a great job.
If he thinks the criticism of this that and the other on here is harsh, he needs to look at the other forum of other clubs, they are all the same.
We all want it all, and we all want it now, but if we didn't we wouldn't be human.
This season was always going to be about doing it tough on and off the field in order to get us from being neck deep in the mire, and it has proven to be exactly that.
Next season i would like the club to employ someone to help clarify the mess and communicate with the fans in a proper and proffesional manner, and really bang the drum for the club and raise awareness of all the good things that this club is about, and deal with dilute orange related issues also.

I'm afraid the club requires some training on how to deal with its customers because right now it is nothing short of terrible. Bothers me not anymore, i'm one of those who has well and truly taken his bat home due to the way one of my flock has been treated. Given the money that the club has had from me both personally and through my company over recent years this may prove costly and frankly i couldn't care less anymore. But believe me when i say i'm not the only one feeling this way.

I don't doubt that at all, which is why i think something needs to give.

All this hassle over not being allowed to take in a bottle? That can't be the whole story, so why are some so reticent to tell the full story?

Surely this is not because of diluted orange?

Still no update from the club on which set of rules we are playing by! Obviously it's not important to the guys in charge how the fans feel. Didn't realise the club was in a position to lose some hardcore fans and lots of money over this. They must be flush with cash at the moment.

well MC says we could do with more fans www1.skysports.com/watch/video/t ... -wakefield

well MC says we could do with more fans www1.skysports.com/watch/video/t ... -wakefield

Well I for one don't give a flying one and anyone who get's upset over not being allowed to take a damn picnic into the ground needs a check up from the neck up.

It's not like you can't buy refreshments in the ground (and benefit the club in the process)

Honestly, people will whinge about anything!

You are the guy who didn't pay up on the charity bet, can you get any lower.

It's not really that important to a lot of fans either. I would really like to get the thread on the club shorts highlighted a bit more. I also have one ready to start on the socks.

It's important to enough fans that some are walking away, which they are entitled to to do so if they feel the need. That tells me that it's something the club needs to address pretty damn quick but sadly customer service doesn't seem high on its list of priorities. When season ticket renewals are down the penny might drop.

They've already made one statement on the (non) issue and at the end of the day anyone who considers this a real problem needs to contact the club (rather than an online supporters group) and obtain clarification on what the policy is privately.

And when the published policy on the website is not been being adhered to as has been the case?

And the ones that have contacted the club but have had no reply or been fobbed off as has been the case?

You might want to pretend it isn't a problem as it doesn't affect you personally but to those it has affected it is an issue and one that has yet to be sorted satisfactorily. The club has already had a number of long standing fans walk away because of the problem and that is something the club can ill-afford. We need more season ticket holders, not less and once they break the habit of going every week then the chances of them coming back gets less and less. This could and should have been handled much better.