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Quote: TFC "I will be writing to them soon.'"


Just to mention - you can always pass your comments to the ST; we can pass them on to the club collectively so to speak, so they get a sense of what's bothering the most people the most (if you get my drift) - that's a useful way to help them prioritise which issues to resolve first.

You could even join...

TFC
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Quote: bren2k "Just to mention - you can always pass your comments to the ST; we can pass them on to the club collectively so to speak, so they get a sense of what's bothering the most people the most (if you get my drift) - that's a useful way to help them prioritise which issues to resolve first.

You could even join...'"


To be honest I'd like to get more involved with this side of things, problem is I live in Filey so it doesn't really work out that well, for example the away day trips on the coaches, or having a drink in the bar before and after the match, aren't really possible due to laws on drink driving icon_lol.gif

I'm currently studying a module on Digital and Interactive marketing as part of my final year business degree and it has really hammered home how out of date our procedures are. Not having an online shop at all is criminal though. A good example of B2C marketing and distribution is Sheffield Wednesday from last week, they have around 40k people subscribed on facebook, they posted a bulletin about a new set of retro shirts they have just made available, there was a link straight to the shirts on their club shop and customers could purchase these shirts straight away. Brilliant.

I'm not saying we have the resources to be able to compete with this level of service, but it just puts things into perspective.

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Quote: TFC "To be honest I'd like to get more involved with this side of things, problem is I live in Filey so it doesn't really work out that well.'"


I live and work in Germany. I'm a member of the supporters's trust, as are the rest of my family (although they don't know it). I also moderate this board. You don't have to be within a 5 mile radius of Belle Vue to contribute something. Not criticising you... we all do what we can do... just saying there are possibilities.

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Quote: TFC "To be honest I'd like to get more involved with this side of things, problem is I live in Filey so it doesn't really work out that well, for example the away day trips on the coaches, or having a drink in the bar before and after the match, aren't really possible due to laws on drink driving
I take that on board, but as RR points out, membership of the ST doesn't require proximity; you could join up and put your views to the Trust board, so we can pass feedback (good and bad) to the club in a collective way; they do welcome the information we give them from fans and have acted on just about all of it thus far.

As for the online shopping - I agree, if it's not working properly, it should be; a basic e-commerce module is a straightforward addition to any website.

dcc
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Quote: 18th Man "It was by the main entrance to the ground on Saturday.'"


I must say I never saw it but if it was inside the ground and as the temo got colder and colder I'm sure quite a few would have gone for hats, scarfs etc at half time

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Quote: bren2k "I take that on board, but as RR points out, membership of the ST doesn't require proximity; you could join up and put your views to the Trust board, so we can pass feedback (good and bad) to the club in a collective way; they do welcome the information we give them from fans and have acted on just about all of it thus far.

As for the online shopping - I agree, if it's not working properly, it should be; a basic e-commerce module is a straightforward addition to any website.'"


OK, How do I join?

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Quote: bren2k "Just to mention - you can always pass your comments to the ST; we can pass them on to the club collectively so to speak, so they get a sense of what's bothering the most people the most (if you get my drift) - that's a useful way to help them prioritise which issues to resolve first.

You could even join...'"


The answer is prob on here but Im watching Shameless so how do I join the Supporters trust?

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Quote: charlie63wildcat "The answer is prob on here but Im watching Shameless so how do I join the Supporters trust?'"


Follow Bren's link above! icon_thumb.gif

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Quote: TRB "Follow Bren's link above!
But when you download the form please only send £5 not £10 as membership will run to our year end of 31st August 2012.

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Quote: charlie63wildcat "Further to this post, I would like to thank Davide Longo for taking the time to phone me this afternoon to explain the situation and address my points. He informed me that the club are going to make a statement on this on the website and explained many good reasons, which I will give him and the club the courtesy of explaining for themselves in their statement. He said that he understood why I felt the way I did and I was more than satisfied with the explanations and feel pretty confident that our commercial prowess will improve in view of what I was told. If my feelings were a little strongly expressed then I apologise, though, if some of the things said to me had been on the website somewhere prominent already, I wouldn't have batted an eyelid. I think we can all accept the difficulties of dealing with other businesses and overcoming administration but a little clear communication helps keep confidence amongst a group of fans used to being let down. But thanks for that call and it showed the exact opposite of what I was accusing the club of.'"

Dragged this back up as the promised statement on the website never materialised and the online shop now seems to have died completely. All I seem to be getting is an error message. Not good enough i'm afraid, sort it out 'cos it will be costing the club in lost sales.

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Quote: imwakefieldtillidie "How much are the Rinaldi mugs?'"


icon_biggrin.gif Class.

I stood with the Bulls fans all the match when they played us at BV a few weeks back, most of the game I harped on about how much I'd like to See Elima back at Wakefield, then one of them eventually said "He wasn't that good though when he played for you was he?" I replied "No."

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Quote: Theboyem "Dragged this back up as the promised statement on the website never materialised and the online shop now seems to have died completely. All I seem to be getting is an error message. Not good enough i'm afraid, sort it out 'cos it will be costing the club in lost sales.'"

And right on cue....

James Elston ‏ @jameselston21

Reply Retweet Favorite · Open

our new online shop is nearly ready to go live just going thorough some final tests

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Quote: Theboyem "And right on cue....

James Elston ‏ @jameselston21

Reply Retweet Favorite · Open

our new online shop is nearly ready to go live just going thorough some final tests'"


Was about to post the same thing - you zinged yourself!

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Fair play if its being sorted. Probably should have put that statement out a couple of weeks ago to let us know though!

61 posts in 5 pages 
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Subscribe | Moderators: Admin, PopTart , kinleycat , Wildthing
61 posts in 5 pages 
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Subscribe | Moderators: Admin, PopTart , kinleycat , Wildthing



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