Mistakes are bound to be made this pre season due to changes in ownership as pre season started but I expect these things to run much smoother next off season.

You have to be careful in business and sales not to set and communicate short term targets for service delivery as it can often backfire and you end up under delivering based on your own communications despite the good intentions ofcourse.

Picked mine up today...there's a lot to sort through when they're looking for them!

It'll be quicker next year when they'll be e-tickets on your smartphone

As an aside, is there any info as to when the York tickets are on sale?

They are awaiting an away "link" from York on the ticket purchasing page I believe as there is no distribution of away tickets direct to opponents in the Championship. We will be purchasing tickets direct from York, or on the day at the ground, for the designated away section I presume.

Ah that makes sense.
I saw our away tickets were on sale at Fev, so I just bought one a couple of weeks ago.
I didn't know if I should've waited until there was a link on our web site, but from the above I assume it's ok.

I picked mine up today - plenty in the shop and a good buzz around the place.
My season ticket is for North Stand Upper and my mates is for North Stand lower, I wasn't aware the
North Stand was being segregated again?

Yeah strange that as there was no selection option when purchasing NS on line iirc. Don't know who or why someone has made an arbitrary decision to allocate Upper or Lower on our tickets/cards. A friend is picking there's up tomorrow so I've warned him to have a good look at his ticket before leaving shop. This years North Stand Season Ticket procedure has been very vague with no clear organisation right from the start. Someone on FB RWB has quoted Daz as saying we will be issued with wrist bands again and Upper will be filled on a 1st come 1st served basis.

Been told the same although I have been allocated an upper ticket. I think moving forward they need to differentiate, I was happy to pay more to be in the upper last year, albeit it was only £10, but an extra £25/£50 wouldn't be a put off.

Says lower on mine but no way am being separated from friends who have Upper.

I picked 5 tickets up on Wednesday and 4 of them were for the Lower North and 1 was for the Upper North. When we explained that we all wanted to be together the lady immediately swapped it for a Lower one without question

Just checked and mine says North Stand Lower too

The replacement card was initially blank, so she completed it there and then with a permanent black marker and then used contact-cleaner spray to wipe the old one clean to re-use it
Plus she scanned the QR code on the new one to enter the new details onto the computer.

When I picked my ticket up yesterday I said it was for North Stand Lower and was told that they are all the same.