| FORUMS > Wakefield Trinity > Great season ticket offer |
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I'd imagine Saturdays are probably the busiest day. I realise answering calls is important but if the staff are busy with customers in the shop it would look a little unprofessional for them to break away to answer the call. Keep trying linkman and be patient. If you're paying by cash you won't be able to buy on the phone anyway so why not just bob down to the shop at your convenience?
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might get gascat to pay instead
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| Quote: TheLinkMan "need to pay with cash no everybody pays with cards thanks for that but thats what we have a shop for'"
Then why are you ringing in the first place? Surely all you need do is go in? |
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thought you could pledge them any way my problem not yours
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| Quote: TheLinkMan "might get gascat to pay instead'"
Ayup Linkman steady on mate |
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I have been in the shop when the phone has been left to ring and ring. I have even told the person behind the counter that I am ok to wait if they wanted to get the phone.
One option they should look at is that if it isn't answered within x rings it gets diverted to a different extension. Lost calls is lost business.
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thanks hs one person in shop is not enough cant be everwhere but they keep saying get your tickets iwas just ringing to pledge and pay saturday with cash igive up
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onetiger = half a cabbage
The night is dark and full of terrors.
Winter is coming.:d7dc4b20b2c2dd7b76ac6eac29d5604e_17219.jpg |
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| Quote: HerbertSplatt "I have been in the shop when the phone has been left to ring and ring. I have even told the person behind the counter that I am ok to wait if they wanted to get the phone.
One option they should look at is that if it isn't answered within x rings it gets diverted to a different extension. Lost calls is lost business.'"
In some cases thats what will happen, a lost call is a lost £ sign. |
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[i:1jzbvqku]The mind is like a parachute. If it's not open it won't work. - Frank Zappa[/i:1jzbvqku]:d7dc4b20b2c2dd7b76ac6eac29d5604e_47750.jpg |
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It's easy. Have an answer phone message kick in after x number of rings..
" Thank you for calling Wakefield Trinity Wildcats our superstore staff are currently serving customers taking advantage of our exciting new membership packages. Please leave your name and your number and we will call you back as soon as a staff member is free."
All the club has to do is make damn sure that the cuustomer is called back within a reasonable time scale ( eg. 1 hour)
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| Rank | Posts | Team |
| Player Coach | 27039 | No
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Selected |
| Joined | Service | Reputation |
| Aug 2005 | 19 years | |
| Online | Last Post | Last Page |
| Sep 2017 | Sep 2017 | LINK |
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17219_1385659818.jpg
onetiger = half a cabbage
The night is dark and full of terrors.
Winter is coming.:d7dc4b20b2c2dd7b76ac6eac29d5604e_17219.jpg |
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| Quote: LyndsayGill "It's easy. Have an answer phone message kick in after x number of rings..
" Thank you for calling Wakefield Trinity Wildcats our superstore staff are currently serving customers taking advantage of our exciting new membership packages. Please leave your name and your number and we will call you back as soon as a staff member is free."
All the club has to do is make damn sure that the cuustomer is called back within a reasonable time scale ( eg. 1 hour)'"
Thats ROCKET SCIENCE for you. |
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2552.jpg
KEAR OUT !!!!:2552.jpg |
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| Quote: LyndsayGill "It's easy. Have an answer phone message kick in after x number of rings..
" Thank you for calling Wakefield Trinity Wildcats our superstore staff are currently serving customers taking advantage of our exciting new membership packages. Please leave your name and your number and we will call you back as soon as a staff member is free."
All the club has to do is make damn sure that the cuustomer is called back within a reasonable time scale ( eg. 1 hour)'"
As soon as any member of staff at Wakefield comes on here, that idea will be taken.
Trademark it quick, and reap the rewards when they do ! |
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| Rank | Posts | Team |
| Player Coach | 2226 | |
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| Dec 2009 | 15 years | |
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| Nov 2024 | Nov 2024 | LINK |
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| Signature |
47750_1364064681.jpg
[i:1jzbvqku]The mind is like a parachute. If it's not open it won't work. - Frank Zappa[/i:1jzbvqku]:d7dc4b20b2c2dd7b76ac6eac29d5604e_47750.jpg |
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| Quote: Roonaldo6 "As soon as any member of staff at Wakefield comes on here, that idea will be taken.
Trademark it quick, and reap the rewards when they do !'"
38 years + in a retail environment 25 at the sharp end they only need ask!  |
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| Rank | Posts | Team |
| Player Coach | 15521 | |
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| Mar 2010 | 15 years | |
| Online | Last Post | Last Page |
| May 2020 | May 2020 | LINK |
| Milestone Posts |
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| Milestone Years |
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| Location |
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| Signature |
50722_1319672516.jpg
:d7dc4b20b2c2dd7b76ac6eac29d5604e_50722.jpg |
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| Quote: Roonaldo6 "As soon as any member of staff at Wakefield comes on here, that idea will be taken.
Trademark it quick, and reap the rewards when they do !'"
From my experience, IA will apppear and next thing you know, Leeds will be doing it! |
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| Rank | Posts | Team |
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There's Only One F in Wakefield:d7dc4b20b2c2dd7b76ac6eac29d5604e_2334.png |
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| Getting mine tomorrow!
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Alive n kicking: |
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| its strange what happens when certain folk don't get to give away tickets how slow the uptake is
(i mean the famous 5 ) |
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