A forum like this is never the best way to get customer feedback. Ask for people to phone, write, email in, but,a s was proven by McNally and Rogerson, you can't do it on a forum unless you have a very thick skin.

This isn't an easy subject. We've been fortunate enough that BV hasn't been segregated whilst other stadiums have adapted, modernised or built new stadia which make it much easier to divide fans.

Soon we will be in Newmarket, we will have new surroundings, new views, facilities and of course atmosphere. We won't be able to integrate with away fans like we've previously been lucky enough to do so at BV. I've grown to love the west terrace, and as yet I'm underwhelmed by the North stand but given time I'm sure I'll come to love wherever I stand.

The club are in an unfortunate position of having to enforce segregation. As Davide has kindly eluded to, this was not the clubs wishes, but their arm has been forced by numerous complaints and issues. Lets not point the finger and rather make the best of it before we move to NM. It is not the clubs fault people cannot behave themselves which is the underlying problem. Maybe in future we as fans should also report these idiots to stewards.

Here's to complaining about NM

what does p#%%!$ mean, I think I know what you mean but it was not p#%%!$, it was your just a town full of s..!!
And yes that was tastless,but saying that I have heard far worse in West terrace over the years..

Poor poor excuse, you can walk across the Northstand with ease if you want to meet me match day I will show you, and it is only the width of the pitch to nearest ladies toilet, as for mile long ques, this as been a problem for for ladies for years, thats why some use mens toilets in pubs/night clubs
But like you said they are opening the toilets to home fans in west stand next time so you say, so problem sorted..

Well I got a few bites tonight thanks people enjoyed it, a good debate was had night people sleep tight and keep safe...

On the basis that typically only 10% of people who are aggrieved by any particular issue will actually take complaints forward then the £20k may well already have been lost. The 12 e-mails already take things past the 10% mark. Once the policy is fully publicised on the club website, I'm sure that there will be more complaints.

£20,000 potential fine divided by £20 per ticket = 1,000 tickets

1,000 tickets averaged over the nine matches where this rule will be enforced = 112 fans (ok, 111.1 but you can't buy 0.1 of a ticket).

Add this to the knock-on effect of lower merchandising & food/beverage income then the financial risk of incurring a £20k fine could already have been outweighed by lost income.

While it's obviously preferable that no fine should be incurred, I suspect that there would actually be far less complaints (and fans voting with their feet) if the policy was implemented after a fine had been incurred.

I guess I'll just have to hope that the last game at BV is against Salford, Widnes, London or Catalans!!!

That's your opinion, and it's so far wide of the mark and completely patronising that you could probably get a job in customer care with the club.

Not really in favour in our style of segregation as I like to change ends at half time.
Don't think it would be too difficult to continue using the western terrace provided I don't turn up in club colours and keep myself from getting too excited.