It shouldnt matter. Also i couldnt get a programme today in any of the usual places such as by turnstiles as i came in, or where the sellers usually stand outside most dissapointed as son collects them. Going to see if club can help

The club are doing excellent on so many levels. Just little things let it down

I got a program ok.

I think the signs are on pieces of A4 between the gates. I went in the turnstiles down the west terrace, and it was hard to see the sign for turnstile T21 as it was blocked by those queuing for T20.

Got mine from the seller on the end of Oxford Street as normal

the adult child separation happen to us at Bradford many years ago except we was inside the ground while the turn style operator wasn't having any of letting my lad in who was 10 yr old at the time, so it doesn't happen just at our ground

I was fuming as the lad had to walk a fair distance outside the ground to get in, a Bradford supporter kindly watch for his safety

but this should not happen, I can understand a paying being separate to the ticket only entrances and the reasons for child being separate to the adult

this system is so dated

Queues would have been smaller if Catherine street ones had been opened.

The turnstyles are something that has actually got worse under the current regime. Whatever the policy is it needs changing because at times its farcical.

And i couldn't get a programme either inside or outside the ground.

I arrived about 20 mins before kick off and queued for 5 mins or so to be told I wasnt allowed in that turnstile. It did have a notice which said something about juniors, concessions and match tickets but to be honest I didnt take much heed of what it said.

I then went to the turnstile located a couple of feet away and queued for another 5 mins whilst I watched loads of people of all ages and with no obvious reasons to have a concessionary ticket to be admitted through the turnstile I had been refused at. There were others rejected at that same turnstile but I dont know why.

For what it's worth I am a season ticket holder.

I had a similar problem at Cas a few years ago, my 6 year old son had to go through the next turnstile and the operator would not accept the away voucher from his season ticket. Me inside ground and him outside, So its not only at BV that these things happen.

Turnstile separation is something that has happened for as long as I can remember and needs sorting out at every ground in every sport. It's ludicrous that a parent can't go through the same turnstile as their child. If the reason is that they need to be able to tell the difference between adults and kids, how hard is it to tell the difference between a 37 year old and an 11 year old?????

I too saw examples of this today while queuing to get in. Numerous parents were queuing up with their kids only to get turned away and have to join another queue while their kids had to wait inside the ground for them to come in. I saw a few good gestures though from numerous fans who just let the parent go through in front of them as they got turned away.

The signage for the turnstiles is printed in about 36 point text on a piece of A4 paper and can't be seen until you've queued up to it.

SORT THIS OUT!

The turnstiles were farcical yesterday and until I'd got to the ground I'd not noticed that the season tickets are printed in alphabetical and not fixture list order.

You'd be amazed how many people struggle with where Hull KR comes alphabetically!!

I got one for you today when I was in ground. Do ou want me to leave it on reception for you?

Had the same problem with my daughter and nephew, had the same problem last year and the year before and the year before. Have emailed the club each season and have NEVER had a reply. In my eyes a ticket is a ticket whether its an adult season ticket, junior season ticket, concession season ticket or simply a matchday ticket. I could understant tickets and cash being seperate entrances, but not adults, juniors and concession ticket holders. We all know the club reads whats on here, so how about you post a satisfactory answer.

well our experience we queued for 10 minutes we had tickets the sign outside for the turnstile we entered said TICKETS we where then told we had to the wrong turnstyle the operator then clicked us through on the turnstyle we were at but we had to pass our tickets too the turnstyle across ?????????? now does make sense the turnstyle we went through had been clicked for us twice but the turnstyle across had the tickets