FORUMS > Wakefield Trinity > Customer Satisfaction Survey |
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Dear Supporters/Customers
Wakefield Trinity Wildcats would like you to take part in a customer satisfaction Survey in relation to the products we sell. Replica Shirts and Leisure wear contribute largely towards the overall revenue received from retail sales, so it’s paramount that we get the best quality garments in our retail outlets. If you have experienced any issues this season, particularly around our clothing range, please can you send me a brief email highlighting the issues and specify the product that you purchased. In addition, I would like to know your thoughts on anything you think can be improved within our retail outlets. Can we please keep this positive as I am interested in your thoughts?
davidelongo@wakefieldwildcats.co.uk
Regards
Davide
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Dear Supporters/Customers
Wakefield Trinity Wildcats would like you to take part in a customer satisfaction Survey in relation to the products we sell. Replica Shirts and Leisure wear contribute largely towards the overall revenue received from retail sales, so it’s paramount that we get the best quality garments in our retail outlets. If you have experienced any issues this season, particularly around our clothing range, please can you send me a brief email highlighting the issues and specify the product that you purchased. In addition, I would like to know your thoughts on anything you think can be improved within our retail outlets. Can we please keep this positive as I am interested in your thoughts?
davidelongo@wakefieldwildcats.co.uk
Regards
Davide
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Rank | Posts | Team |
Player Coach | 3956 | No Team Selected |
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18447_1354887369.jpg [color=#0000BF:295xr8pc]FLEETMASTER STAND THE HOME OF THE NORTHSTANDERS[/color:295xr8pc]
"Quote" But perhaps most impressive is another bumper Wildcats home crowd – 9,237 for a Saturday TV game in the cold and wet is a fine effort from one of Super League’s most progressive clubs "Gareth Walker the Mirror"
BORN CASTLEFORD
BRED NORMANTON
LIVE OUTWOOD
WAKEFIELD BORN AND BRED MADE UP OF WF10/WF6/WF1, WAKEFIELD TRINITY WILDCATS:d7dc4b20b2c2dd7b76ac6eac29d5604e_18447.jpg |
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Quote: Davide Longo "Dear Supporters/Customers
Wakefield Trinity Wildcats would like you to take part in a customer satisfaction Survey in relation to the products we sell. Replica Shirts and Leisure wear contribute largely towards the overall revenue received from retail sales, so it’s paramount that we get the best quality garments in our retail outlets. If you have experienced any issues this season, particularly around our clothing range, please can you send me a brief email highlighting the issues and specify the product that you purchased. In addition, I would like to know your thoughts on anything you think can be improved within our retail outlets. Can we please keep this positive as I am interested in your thoughts?
second that, very positive response from the club
might be worth putting your age to the email so you can see the diversity
will email you later
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Quote: Davide Longo "Dear Supporters/Customers
Wakefield Trinity Wildcats would like you to take part in a customer satisfaction Survey in relation to the products we sell. Replica Shirts and Leisure wear contribute largely towards the overall revenue received from retail sales, so it’s paramount that we get the best quality garments in our retail outlets. If you have experienced any issues this season, particularly around our clothing range, please can you send me a brief email highlighting the issues and specify the product that you purchased. In addition, I would like to know your thoughts on anything you think can be improved within our retail outlets. Can we please keep this positive as I am interested in your thoughts?
second that, very positive response from the club
might be worth putting your age to the email so you can see the diversity
will email you later
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Rank | Posts | Team |
Player Coach | 2547 | No Team Selected |
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Aug 2005 | 19 years | |
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Oct 2012 | Oct 2012 | LINK |
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icons077e_files/5446-3678dentheman-msnicons.jpg [b]ONWARD CHRISTIAN SOLDIERS MARCHING ONTO WAR "support our boys overseas"[/b]:icons077e_files/5446-3678dentheman-msnicons.jpg |
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| I have a good idea for improvement, dont use Macron again. I purchased three training tops with the woven badge and within 2 washes all three badges had fallen off, the match team shirts I bought for the kids had huge sizing issues. I know you may want to try garments on first, but if its a surprize you cant, and to cap it off my 13 year olds shirt which was marked up as that would fit a WWF Star who had been on a year long bender !
The real problem then was when it was returned for exchange, the shop did not have any oher sizes left, and I was told that Macron had not supplied enough shirts to the club.
I can only say that unless sewing badges on is a big hobby for you, or your kids were born in Chernobyl and look like they have swallowed a pig stay away from Macron !
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Rank | Posts | Team |
Player Coach | 3956 | No Team Selected |
Joined | Service | Reputation |
Oct 2005 | 19 years | |
Online | Last Post | Last Page |
Oct 2015 | Apr 2013 | LINK |
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18447_1354887369.jpg [color=#0000BF:295xr8pc]FLEETMASTER STAND THE HOME OF THE NORTHSTANDERS[/color:295xr8pc]
"Quote" But perhaps most impressive is another bumper Wildcats home crowd – 9,237 for a Saturday TV game in the cold and wet is a fine effort from one of Super League’s most progressive clubs "Gareth Walker the Mirror"
BORN CASTLEFORD
BRED NORMANTON
LIVE OUTWOOD
WAKEFIELD BORN AND BRED MADE UP OF WF10/WF6/WF1, WAKEFIELD TRINITY WILDCATS:d7dc4b20b2c2dd7b76ac6eac29d5604e_18447.jpg |
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| Quote: i8no-one "I have a good idea for improvement, dont use Macron again. I purchased three training tops with the woven badge and within 2 washes all three badges had fallen off, the match team shirts I bought for the kids had huge sizing issues. I know you may want to try garments on first, but if its a surprize you cant, and to cap it off my 13 year olds shirt which was marked up as that would fit a WWF Star who had been on a year long bender !
The real problem then was when it was returned for exchange, the shop did not have any oher sizes left, and I was told that Macron had not supplied enough shirts to the club.
I can only say that unless sewing badges on is a big hobby for you, or your kids were born in Chernobyl and look like they have swallowed a pig stay away from Macron !'"
I have not had any real big problems, the only thing was badge on this seaons shirt was a bit small a part from that all mine and familys things was ok...
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41119.jpg A dog is not considered a good dog because he is a good barker. A man is not considered a good man because he is a good talker - Buddha:41119.jpg |
Moderator
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| He does say send an email.
No point making this a negative thread. Of course we can all comment but if he specifically asks for a mail, why not do it?
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56153_1297698177.gif :d7dc4b20b2c2dd7b76ac6eac29d5604e_56153.gif |
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| Quote: i8no-one "I have a good idea for improvement, dont use Macron again. I purchased three training tops with the woven badge and within 2 washes all three badges had fallen off, the match team shirts I bought for the kids had huge sizing issues. I know you may want to try garments on first, but if its a surprize you cant, and to cap it off my 13 year olds shirt which was marked up as that would fit a WWF Star who had been on a year long bender !
The real problem then was when it was returned for exchange, the shop did not have any oher sizes left, and I was told that Macron had not supplied enough shirts to the club.
I can only say that unless sewing badges on is a big hobby for you, or your kids were born in Chernobyl and look like they have swallowed a pig stay away from Macron !'"
I believe Macron no longer supply the club. Changed to Fi-ta mid season.
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Player Coach | 15521 | |
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50722_1319672516.jpg :d7dc4b20b2c2dd7b76ac6eac29d5604e_50722.jpg |
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| email sent
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15996.jpg "I know guys that pay £25 for a facial up north"
"If that season review DVD was an A-level entry, it'd fail":15996.jpg |
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| All non-Wakey Macron stuff I have is fine. It's very odd!
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Rank | Posts | Team |
Player Coach | 2547 | No Team Selected |
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Aug 2005 | 19 years | |
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icons077e_files/5446-3678dentheman-msnicons.jpg [b]ONWARD CHRISTIAN SOLDIERS MARCHING ONTO WAR "support our boys overseas"[/b]:icons077e_files/5446-3678dentheman-msnicons.jpg |
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| Quote: t-r-i-n-i-t-y "All non-Wakey Macron stuff I have is fine. It's very odd!'"
True, so is the fev gear my son had at Fev, its great, however the Wakefield stuff albeit I can only comment on the training shirts with the sew on badges were poor to say the least, and as for negetive thread, if its poor why not say so ?
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50722_1319672516.jpg :d7dc4b20b2c2dd7b76ac6eac29d5604e_50722.jpg |
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| Last year's replica shirt was awful - prone to pulls and fading and the sizing was absolutely bizarre; I ended up in an XL, which given that I'm often compared to a Hobbit, makes no sense at all.
I didn't buy a 2012 shirt because of it, so I've emailed Davide to that effect.
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Rank | Posts | Team |
Player Coach | 73 | No Team Selected |
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| Thanks for all your comments and emails
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| The replica 1960`s shirt is fantastic. Top class.
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16551_1431692096.jpg :d7dc4b20b2c2dd7b76ac6eac29d5604e_16551.jpg |
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| Email sent.
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33372.gif BRING ON THE BIG GUNS
[img:1kzij9bf]http://www.rlfans.com/images/sigs/foz.gif[/img:1kzij9bf]
[quote="Syker":1kzij9bf] in fact i quite enjoyed watching Wakefield pagger the living daylight out of us, as there's nothing better than watching good rugby!![/quote:1kzij9bf]
[quote="Warrior*Girl":1kzij9bf]I would like to see a decent team to win tomorrow and that is wakefield !![/quote:1kzij9bf]:33372.gif |
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| Quote: bellycouldtackle "The replica 1960`s shirt is fantastic. Top class.'"
The Toppo one?
There's a man on here who did a fantastic job of them, maybe a look in his direction would be worthwhile???
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