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| Club Coach | 4809 | No
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| Jun 2005 | 20 years | |
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| Mar 2016 | Nov 2015 | LINK |
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All this hassle over not being allowed to take in a bottle? That can't be the whole story, so why are some so reticent to tell the full story?
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| Player Coach | 2107 | No
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| Jul 2009 | 16 years | |
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| Jun 2018 | Jun 2018 | LINK |
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| Quote sixtogo="sixtogo"I'm afraid the club requires some training on how to deal with its customers because right now it is nothing short of terrible. Bothers me not anymore, i'm one of those who has well and truly taken his bat home due to the way one of my flock has been treated. Given the money that the club has had from me both personally and through my company over recent years this may prove costly and frankly i couldn't care less anymore. But believe me when i say i'm not the only one feeling this way.'"
Surely this is not because of diluted orange? |
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| Rank | Posts | Team |
| International Star | 303 | Wakefield Trinity |
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| Mar 2012 | 13 years | |
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| Jan 2025 | Jul 2024 | LINK |
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Still no update from the club on which set of rules we are playing by! Obviously it's not important to the guys in charge how the fans feel. Didn't realise the club was in a position to lose some hardcore fans and lots of money over this. They must be flush with cash at the moment.
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| Player Coach | 30 | No
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| Jan 2010 | 15 years | |
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| Sep 2014 | Jul 2014 | LINK |
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| International Chairman | 4961 | London Skolars |
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| Jun 2002 | 23 years | |
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| Feb 2025 | Feb 2024 | LINK |
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| Quote RealSteel89="RealSteel89"Still no update from the club on which set of rules we are playing by! Obviously it's not important to the guys in charge how the fans feel. Didn't realise the club was in a position to lose some hardcore fans and lots of money over this. They must be flush with cash at the moment.'"
Well I for one don't give a flying one and anyone who get's upset over not being allowed to take a damn picnic into the ground needs a check up from the neck up.
It's not like you can't buy refreshments in the ground (and benefit the club in the process)
Honestly, people will whinge about anything! |
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| Rank | Posts | Team |
| International Star | 438 | No
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| Jan 2011 | 14 years | |
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| Aug 2014 | Jul 2014 | LINK |
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You are the guy who didn't pay up on the charity bet, can you get any lower.
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| Rank | Posts | Team |
| International Chairman | 10634 | Wakefield Trinity |
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| Aug 2002 | 23 years | |
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| May 2025 | Feb 2025 | LINK |
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| Quote RealSteel89="RealSteel89" Obviously it's not important to the guys in charge how the fans feel. Didn't realise the club was in a position to lose some hardcore fans and lots of money over this. They must be flush with cash at the moment.'"
It's not really that important to a lot of fans either. I would really like to get the thread on the club shorts highlighted a bit more. I also have one ready to start on the socks. |
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| Rank | Posts | Team |
| Club Coach | 5507 | No
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| Jul 2005 | 20 years | |
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| Nov 2017 | Nov 2017 | LINK |
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It's important to enough fans that some are walking away, which they are entitled to to do so if they feel the need. That tells me that it's something the club needs to address pretty damn quick but sadly customer service doesn't seem high on its list of priorities. When season ticket renewals are down the penny might drop.
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| Rank | Posts | Team |
| International Chairman | 4961 | London Skolars |
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| Jun 2002 | 23 years | |
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| Feb 2025 | Feb 2024 | LINK |
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| Quote Theboyem="Theboyem"It's important to enough fans that some are walking away, which they are entitled to to do so if they feel the need. That tells me that it's something the club needs to address pretty damn quick but sadly customer service doesn't seem high on its list of priorities. When season ticket renewals are down the penny might drop.'"
They've already made one statement on the (non) issue and at the end of the day anyone who considers this a real problem needs to contact the club (rather than an online supporters group) and obtain clarification on what the policy is privately. |
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| Rank | Posts | Team |
| Club Coach | 5507 | No
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| Jul 2005 | 20 years | |
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| Nov 2017 | Nov 2017 | LINK |
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| Quote TrinityIHC="TrinityIHC"They've already made one statement on the (non) issue and at the end of the day anyone who considers this a real problem needs to contact the club (rather than an online supporters group) and obtain clarification on what the policy is privately.'"
And when the published policy on the website is not been being adhered to as has been the case?
And the ones that have contacted the club but have had no reply or been fobbed off as has been the case?
You might want to pretend it isn't a problem as it doesn't affect you personally but to those it has affected it is an issue and one that has yet to be sorted satisfactorily. The club has already had a number of long standing fans walk away because of the problem and that is something the club can ill-afford. We need more season ticket holders, not less and once they break the habit of going every week then the chances of them coming back gets less and less. This could and should have been handled much better. |
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| Rank | Posts | Team |
| International Chairman | 4961 | London Skolars |
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| Jun 2002 | 23 years | |
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| Feb 2025 | Feb 2024 | LINK |
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| Quote Theboyem="Theboyem"And when the published policy on the website is not been being adhered to as has been the case?
And the ones that have contacted the club but have had no reply or been fobbed off as has been the case?
You might want to pretend it isn't a problem as it doesn't affect you personally but to those it has affected it is an issue and one that has yet to be sorted satisfactorily. The club has already had a number of long standing fans walk away because of the problem and that is something the club can ill-afford. We need more season ticket holders, not less and once they break the habit of going every week then the chances of them coming back gets less and less. This could and should have been handled much better.'"
I can recognise a problem even if it doesn't affect me. I just think people walking away over a a few teething problems with a new security firm is absurd.
It could have been handled better, but surely this is just a storm in a teacup? |
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