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I know its of little consolation to you but this may go some way to explaining - rlhttps://www.wakefieldwildcats.co.uk/news/wildcats-partner-with-statement-to-develop-e-commerce/2014/03/rl

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I can't think that "On the Buses" ever required a lot of brain power it was just not that sort of programme.

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Quote: Ponterflfan "Buy one off the Cas website.'"


Ouch!!

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Quote: Ponterflfan "Buy one off the Cas website.'"

No, there only for the away area western terrace, rubbish view.

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It is definitely overdue and good that the club are looking to rectify this.

However if Daddy Cool, Hetherington or anyone else with the club are reading this then please, please, please don't make the mistake Hull KR made.

Last season a colleague of mine (a Hull KR fan) advised me to buy my tickets for the seated area online. He said they were considerably cheaper online when bought in advance plus we could choose our seats. (I'm a Wakefield fan who lives close to Hull.)

I duly went online and order 4 e-tickets for our match there. After ticking and confirming everything it was about to process when it came up with a postage charge. There was no way to remove this even though it was e-tickets I was ordering.

I completed the transaction and the postal charge was still there. I then incurred a further cost (minor I know) of paper, ink and electricity by printing out the 4 tickets.

With the postal charge (for no postal service at all) the tickets actually cost me more than if I'd bought them on the day!

I called Hull KR, explained the situation and asked for a refund of the charges for postage. They said they would look into it and refund me the money.

To date I've not received any refund.

I'll never use the Hull KR site again to buy match tickets.

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Quote: Poynton "Why can't I buy a ticket for the Castleford game on the website? I live in Derbyshire so I don't want to make a special journey to Wakefield to buy one from the club shop. I. Could last season. Now all I get is either buy a season ticket if I click on the main Buy Tickets link or worse tickets for last season's games on the Match Tickets link. Not very professional. Now I know someone will tell me I should ring the club but thats not the point. Do you really think you get the same thing on the Leeds Wigan Saints etc sites?'"

We've been here before. I had a similar experince when Mr Glover was with us. Phone usually gets you the result though. I think they are doing their best and are a nice crew too.

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Subscribe | Moderators: Admin, PopTart , kinleycat , Wildthing
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Subscribe | Moderators: Admin, PopTart , kinleycat , Wildthing



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