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FORUMS > Wakefield Trinity > Locked post |
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Rank | Posts | Team |
International Star | 141 | No Team Selected |
Joined | Service | Reputation |
May 2011 | 14 years | |
Online | Last Post | Last Page |
Feb 2012 | Feb 2012 | LINK |
Milestone Posts |
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Milestone Years |
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Location |
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Signature |
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Quote: Ken Dodd "New Regulations have introduced greater consumer protection measures for the increasing number of people buying online and by mail order. Although the practice is still not without its problems due to the anonymity of the web and the regularity of card fraud.
The purchase of goods and services over the internet, by phone or by mail order generally is subject to the same consumer rights as if you had bought the item on the high street. However because you have not been physically face to face with the supplier, these types of purchases are also subject to the Distance Selling Regulations. If you have met the seller at any point (such as to test drive or agree the sale of a car), or if it is with a shop which doesn’t make a habit of selling in this way, you won’t be covered and should look to Sale of Goods legislation instead.
The supplier’s obligations
If you’ve ever ordered a product or commissioned a service over the internet, via email or by phone, then you are doing so under a Distance Selling contract. The supplier must provide you with specific information related to your rights and their obligations under a distance selling contract. This ‘pre-contractual’ information should includeiceguide Advice that makes a difference
Buying over the internet
What the law says
When you buy goods over the internet from a UK based company, you have
the same rights as if you had bought them from a shop. The laws say the
goods must:
match their description. This means they must be as described by
the seller. This includes any description on the label. For example, if a
pair of trousers are described as being leather, they must be leather.
In most circumstances, it also means that they must conform to any
advertising claims made about them; and
be of satisfactory quality. This means the goods must meet the
standards that any reasonable person would expect. This includes
their condition (whether they are safe and free from minor faults),
appearance and finish. The goods must also be fit for their purpose,
which includes what you would normally expect from the goods in
question and also anything that you have specifically pointed out for the
seller. For example, if you were buying computer software and asked
whether it would work on your particular computer, it should do so,
otherwise the seller would be at fault.
In addition, if the seller sells the goods in the course of a business (rather than
a private sale), a criminal offence may have been committed if the goods are
unsafe, or their description or price is false to a material degree. If you feel
this may be the case you should report the matter to Consumer Direct on 0845
404 0506.
You may have additional rights when you buy over the internet, including the
right to:
clear information before you decide to buy, including the name of
the seller and the price of the goods, including any 'extras' like VAT or
delivery charge. If you pay any money before the goods are delivered,
the seller must also give you their full postal address. This information
must be written and can be in a letter, fax, e-mail or on the website;
and
cancel your order at any time up to seven working days after you
received the goods and get your money back, although you might have
to pay for the return of the goods. You cannot cancel if, for example,
the goods were made to order, perishable, newspapers, or software,
audio or video recordings which have been unsealed. You may also
not be able to cancel if you have a service (for example the installation
of a fitted kitchen) which you agree to have completed before the seven
day cancellation period is up; andwww.adviceguide.org.uk
Copyright © 2002-2011 Citizens Advice. All rights reserved
Registered charity no: 279057 Company no: 1436945 England
2
Adviceguide Advice that makes a difference
have the goods delivered within 30 days of your order unless you and
the seller agreed otherwise. If the seller later realises they cannot
deliver within this time, they must tell you and give you the option of
cancelling and getting a full refund; and
protection from fraud if you pay by a credit, debit or store card. If
someone makes dishonest or fraudulent use of your payment card, you
can cancel the payment and the card issuer must refund all the money
to your account. You must inform the company that issues the card as
soon as you suspect that someone else is using the card.
These rights do not apply, for example, when buying:
financial services such as insurance or banking. However, you may
have other rights when you buy some types of financial service over
the internet, for example certain types of loan
timeshare agreements
services such as accommodation, catering or leisure services
which are ordered for a specific date or period
food or drink from a delivery service; or
goods at an on-line auction.
If you used your credit card to pay for the goods and they cost more than
£100 and less than £30,000, the credit card company may have equal
liability, even if the company is not based in the UK.
When you buy goods over the internet, your rights depend on what the law
says in the country where the company is based. If the seller is based in a
European Union country, you may have similar rights as if the company is UK
based.
If there is anything on the site that is misleading, indecent or dishonest you
can also complain to the Advertising Standards Authority (see below).
What to do if the goods don't arrive
If the goods aren't delivered by the agreed date or within thirty days, you
have the right either to cancel the order and get your money back, or ask for a
replacement.
Your rights if the goods are faulty
Refund
If the goods are damaged when they are delivered or are substantially
different from their description on the website, you are entitled to ask for a full
refund, including the cost of all postage and packaging. Faulty goods are not
subject to the return time limit, but you must contact the seller within a
reasonable period. www.adviceguide.org.uk
Copyright © 2002-2011 Citizens Advice. All rights reserved
Registered charity no: 279057 Company no: 1436945 England
3
Adviceguide Advice that makes a difference
Replacement or repair
If the goods are faulty and you return them promptly you don't have to agree
to a replacement or repair. If you have had the goods some time before you
notice the fault, you would normally have lost your right to a refund and would
be entitled to have the goods replaced or repaired. The repair should be
carried out within a reasonable time and restore the goods to a satisfactory
condition. If the goods cannot be replaced or repaired, you would be entitled
to a refund or the cost of buying the goods elsewhere. If you have had the
goods some time, the seller may be entitled to offer you less than the
purchase price to take into account the use you have had from them.
Compensation
You may be entitled to compensation if:
the contract has been broken (breach of contract), for example the
goods don't match their description or are not of satisfactory quality or
fit for their purpose; or
you have incurred additional expenses or inconvenience because of
breach of contract or negligence, for example, there is an electrical
fault on a toaster you buy over the internet and this starts a fire,
damaging other property; or
someone has been injured because the goods were unsafe. In such
circumstances you should contact Consumer Direct on 0845 404 0506
before returning the goods to the seller. Always take legal advice
before deciding whether to accept an offer of compensation for
personal injury; or
the seller made a false statement about the goods to persuade you to
buy; or
you have accepted a repair which has turned out to be unsatisfactory.
The amount of compensation you are entitled to will depend upon the
seriousness of the breach of contract and could include the cost of replacing
the goods or having the goods repaired.
How to solve your problem
Once you have decided what your rights are, contact the seller. The following
steps should solve your problem:
stop using the goods
find your proof of purchase. A credit card statement, copy of your
email order or confirmation you received from the seller will do
if someone has been injured or you think that the trader may have
committed a criminal offence (see above), contact Consumer Direct on
0845 404 0506 www.adviceguide.org.uk
Copyright © 2002-2011 Citizens Advice. All rights reserved
Registered charity no: 279057 Company no: 1436945 England
4
Adviceguide Advice that makes a difference
contact the seller and the credit company, if applicable, as soon
as you discover the fault. If you ring or email, make a note of what
was said. Follow it up with a letter and enclose copies of your proof of
purchase. Explain what the problem is calmly but firmly and ask for
what you want, a full refund, replacement, repair or compensation
if you cannot contact the seller, for example, because the email or
website address has become unavailable, you could ask your internet
service provider for help tracking down the seller or ask other surfers
for help by posting a message in a relevant newsgroup or chat room
write to the owner/manager of the company repeating your
complaint and the steps taken to resolve it. Say you are giving
them fourteen days to resolve the problem after which you will consider
taking legal action. Send the letter by recorded delivery with a copy
to the head office of the company, if there is one. Keep copies of all
your letters and a note of any phone conversations you have in
connection with the problem
if the seller doesn't respond, refuses to do anything, or makes a final
offer you are unwilling to accept, your only other choice is to go to
court. Remember court is your last resort. Before starting court
action you need to consider whether you have sufficient evidence.
You also need to find out if the seller is solvent. It is not worth suing
someone who has no money. If the company is not UK based, it may
be very difficult to take legal action or enforce any award (although you
may be able to take proceedings against a credit company alone if the
price of the goods was over £100). If you have lost money buying
things on the internet, don't waste money on a case you can't win.
Organisations that deal with complaints about internet sellers
Advertising Standards Authority (ASA)
UK websites are considered to be adverts and therefore have to observe the
British Codes of Advertising, Sales Promotion and Direct Marketing, which say
that adverts must be legal, decent, honest and truthful. It may also be a
criminal offence if the website describes goods in a misleading way in order to
sell them. The contact number of the ASA is 020 7492 2222. www.adviceguide.org.uk
Copyright © 2002-2011 Citizens Advice. All rights reserved
Registered charity no: 279057 Company no: 1436945 England
5
Adviceguide Advice that makes a difference
Further help
Citizens Advice Bureau
Citizens Advice Bureaux give free, confidential, impartial and independent
advice to help you solve problems. To find your nearest CAB, including those
that give advice by e-mail, click on nearest CAB, or look under C in your
phone book.
Other fact sheets on Adviceguide which might help
Buying goods and services within
Europe
Buying at auction
Credit Goods
Safety Services
Starting court action Timeshare
This fact sheet is produced by Citizens Advice, an operating name of The
National Association of Citizens Advice Bureaux. It is intended to provide
general information only and should not be taken as a full statement of the law.
The information applies to England, Wales and Scotland.
This fact sheet was last updated on 1 August 2007 and is reviewed regularly. If
it is some time since you obtained this fact sheet, please contact your local
Citizens Advice Bureau to check if it is still correct. Or visit our website -
www.adviceguide.org.uk - where you can download an up-to-date cop
|
|
Quote: Ken Dodd "New Regulations have introduced greater consumer protection measures for the increasing number of people buying online and by mail order. Although the practice is still not without its problems due to the anonymity of the web and the regularity of card fraud.
The purchase of goods and services over the internet, by phone or by mail order generally is subject to the same consumer rights as if you had bought the item on the high street. However because you have not been physically face to face with the supplier, these types of purchases are also subject to the Distance Selling Regulations. If you have met the seller at any point (such as to test drive or agree the sale of a car), or if it is with a shop which doesn’t make a habit of selling in this way, you won’t be covered and should look to Sale of Goods legislation instead.
The supplier’s obligations
If you’ve ever ordered a product or commissioned a service over the internet, via email or by phone, then you are doing so under a Distance Selling contract. The supplier must provide you with specific information related to your rights and their obligations under a distance selling contract. This ‘pre-contractual’ information should includeiceguide Advice that makes a difference
Buying over the internet
What the law says
When you buy goods over the internet from a UK based company, you have
the same rights as if you had bought them from a shop. The laws say the
goods must:
match their description. This means they must be as described by
the seller. This includes any description on the label. For example, if a
pair of trousers are described as being leather, they must be leather.
In most circumstances, it also means that they must conform to any
advertising claims made about them; and
be of satisfactory quality. This means the goods must meet the
standards that any reasonable person would expect. This includes
their condition (whether they are safe and free from minor faults),
appearance and finish. The goods must also be fit for their purpose,
which includes what you would normally expect from the goods in
question and also anything that you have specifically pointed out for the
seller. For example, if you were buying computer software and asked
whether it would work on your particular computer, it should do so,
otherwise the seller would be at fault.
In addition, if the seller sells the goods in the course of a business (rather than
a private sale), a criminal offence may have been committed if the goods are
unsafe, or their description or price is false to a material degree. If you feel
this may be the case you should report the matter to Consumer Direct on 0845
404 0506.
You may have additional rights when you buy over the internet, including the
right to:
clear information before you decide to buy, including the name of
the seller and the price of the goods, including any 'extras' like VAT or
delivery charge. If you pay any money before the goods are delivered,
the seller must also give you their full postal address. This information
must be written and can be in a letter, fax, e-mail or on the website;
and
cancel your order at any time up to seven working days after you
received the goods and get your money back, although you might have
to pay for the return of the goods. You cannot cancel if, for example,
the goods were made to order, perishable, newspapers, or software,
audio or video recordings which have been unsealed. You may also
not be able to cancel if you have a service (for example the installation
of a fitted kitchen) which you agree to have completed before the seven
day cancellation period is up; andwww.adviceguide.org.uk
Copyright © 2002-2011 Citizens Advice. All rights reserved
Registered charity no: 279057 Company no: 1436945 England
2
Adviceguide Advice that makes a difference
have the goods delivered within 30 days of your order unless you and
the seller agreed otherwise. If the seller later realises they cannot
deliver within this time, they must tell you and give you the option of
cancelling and getting a full refund; and
protection from fraud if you pay by a credit, debit or store card. If
someone makes dishonest or fraudulent use of your payment card, you
can cancel the payment and the card issuer must refund all the money
to your account. You must inform the company that issues the card as
soon as you suspect that someone else is using the card.
These rights do not apply, for example, when buying:
financial services such as insurance or banking. However, you may
have other rights when you buy some types of financial service over
the internet, for example certain types of loan
timeshare agreements
services such as accommodation, catering or leisure services
which are ordered for a specific date or period
food or drink from a delivery service; or
goods at an on-line auction.
If you used your credit card to pay for the goods and they cost more than
£100 and less than £30,000, the credit card company may have equal
liability, even if the company is not based in the UK.
When you buy goods over the internet, your rights depend on what the law
says in the country where the company is based. If the seller is based in a
European Union country, you may have similar rights as if the company is UK
based.
If there is anything on the site that is misleading, indecent or dishonest you
can also complain to the Advertising Standards Authority (see below).
What to do if the goods don't arrive
If the goods aren't delivered by the agreed date or within thirty days, you
have the right either to cancel the order and get your money back, or ask for a
replacement.
Your rights if the goods are faulty
Refund
If the goods are damaged when they are delivered or are substantially
different from their description on the website, you are entitled to ask for a full
refund, including the cost of all postage and packaging. Faulty goods are not
subject to the return time limit, but you must contact the seller within a
reasonable period. www.adviceguide.org.uk
Copyright © 2002-2011 Citizens Advice. All rights reserved
Registered charity no: 279057 Company no: 1436945 England
3
Adviceguide Advice that makes a difference
Replacement or repair
If the goods are faulty and you return them promptly you don't have to agree
to a replacement or repair. If you have had the goods some time before you
notice the fault, you would normally have lost your right to a refund and would
be entitled to have the goods replaced or repaired. The repair should be
carried out within a reasonable time and restore the goods to a satisfactory
condition. If the goods cannot be replaced or repaired, you would be entitled
to a refund or the cost of buying the goods elsewhere. If you have had the
goods some time, the seller may be entitled to offer you less than the
purchase price to take into account the use you have had from them.
Compensation
You may be entitled to compensation if:
the contract has been broken (breach of contract), for example the
goods don't match their description or are not of satisfactory quality or
fit for their purpose; or
you have incurred additional expenses or inconvenience because of
breach of contract or negligence, for example, there is an electrical
fault on a toaster you buy over the internet and this starts a fire,
damaging other property; or
someone has been injured because the goods were unsafe. In such
circumstances you should contact Consumer Direct on 0845 404 0506
before returning the goods to the seller. Always take legal advice
before deciding whether to accept an offer of compensation for
personal injury; or
the seller made a false statement about the goods to persuade you to
buy; or
you have accepted a repair which has turned out to be unsatisfactory.
The amount of compensation you are entitled to will depend upon the
seriousness of the breach of contract and could include the cost of replacing
the goods or having the goods repaired.
How to solve your problem
Once you have decided what your rights are, contact the seller. The following
steps should solve your problem:
stop using the goods
find your proof of purchase. A credit card statement, copy of your
email order or confirmation you received from the seller will do
if someone has been injured or you think that the trader may have
committed a criminal offence (see above), contact Consumer Direct on
0845 404 0506 www.adviceguide.org.uk
Copyright © 2002-2011 Citizens Advice. All rights reserved
Registered charity no: 279057 Company no: 1436945 England
4
Adviceguide Advice that makes a difference
contact the seller and the credit company, if applicable, as soon
as you discover the fault. If you ring or email, make a note of what
was said. Follow it up with a letter and enclose copies of your proof of
purchase. Explain what the problem is calmly but firmly and ask for
what you want, a full refund, replacement, repair or compensation
if you cannot contact the seller, for example, because the email or
website address has become unavailable, you could ask your internet
service provider for help tracking down the seller or ask other surfers
for help by posting a message in a relevant newsgroup or chat room
write to the owner/manager of the company repeating your
complaint and the steps taken to resolve it. Say you are giving
them fourteen days to resolve the problem after which you will consider
taking legal action. Send the letter by recorded delivery with a copy
to the head office of the company, if there is one. Keep copies of all
your letters and a note of any phone conversations you have in
connection with the problem
if the seller doesn't respond, refuses to do anything, or makes a final
offer you are unwilling to accept, your only other choice is to go to
court. Remember court is your last resort. Before starting court
action you need to consider whether you have sufficient evidence.
You also need to find out if the seller is solvent. It is not worth suing
someone who has no money. If the company is not UK based, it may
be very difficult to take legal action or enforce any award (although you
may be able to take proceedings against a credit company alone if the
price of the goods was over £100). If you have lost money buying
things on the internet, don't waste money on a case you can't win.
Organisations that deal with complaints about internet sellers
Advertising Standards Authority (ASA)
UK websites are considered to be adverts and therefore have to observe the
British Codes of Advertising, Sales Promotion and Direct Marketing, which say
that adverts must be legal, decent, honest and truthful. It may also be a
criminal offence if the website describes goods in a misleading way in order to
sell them. The contact number of the ASA is 020 7492 2222. www.adviceguide.org.uk
Copyright © 2002-2011 Citizens Advice. All rights reserved
Registered charity no: 279057 Company no: 1436945 England
5
Adviceguide Advice that makes a difference
Further help
Citizens Advice Bureau
Citizens Advice Bureaux give free, confidential, impartial and independent
advice to help you solve problems. To find your nearest CAB, including those
that give advice by e-mail, click on nearest CAB, or look under C in your
phone book.
Other fact sheets on Adviceguide which might help
Buying goods and services within
Europe
Buying at auction
Credit Goods
Safety Services
Starting court action Timeshare
This fact sheet is produced by Citizens Advice, an operating name of The
National Association of Citizens Advice Bureaux. It is intended to provide
general information only and should not be taken as a full statement of the law.
The information applies to England, Wales and Scotland.
This fact sheet was last updated on 1 August 2007 and is reviewed regularly. If
it is some time since you obtained this fact sheet, please contact your local
Citizens Advice Bureau to check if it is still correct. Or visit our website -
www.adviceguide.org.uk - where you can download an up-to-date cop
|
|
| | |
|
Rank | Posts | Team |
Player Coach | 3587 | |
Joined | Service | Reputation |
Jan 2007 | 18 years | |
Online | Last Post | Last Page |
Oct 2019 | Aug 2017 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
30451.gif [img:1ti8ml82]http://i253.photobucket.com/albums/hh62/snowie_photos/swag.jpg[/img:1ti8ml82]
[b:1ti8ml82]when this is built the beers on me[/b:1ti8ml82]
[color=#0000FF:1ti8ml82]Yorkshire by birth
Normanton
By grace of God[/color:1ti8ml82]:30451.gif |
|
| Quote: wild one "I will buy my season ticket straight after you buy yours who knows maybe we can travel together.'"
The better be big ones
| | |
|
Rank | Posts | Team |
Player Coach | 1828 | No Team Selected |
Joined | Service | Reputation |
Aug 2007 | 17 years | |
Online | Last Post | Last Page |
Aug 2017 | Aug 2017 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
34692.jpg :34692.jpg |
|
| Quote: wild one "I will buy my season ticket straight after you buy yours who knows maybe we can travel together.'"
| | |
|
Rank | Posts | Team |
International Star | 141 | No Team Selected |
Joined | Service | Reputation |
May 2011 | 14 years | |
Online | Last Post | Last Page |
Feb 2012 | Feb 2012 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
: |
|
| Quote: Big lads mate "icon_cool.gif Wild one,wear some shades at the game tomorrow,no one will recognise you?
I'm on it like a car bonnet I will be the one in the silly glasses and hat disguised as a Cas fan with the glove with 8 fingers in. and oh yes snogging my sister.
| | | |
|
Rank | Posts | Team |
Player Coach | 1828 | No Team Selected |
Joined | Service | Reputation |
Aug 2007 | 17 years | |
Online | Last Post | Last Page |
Aug 2017 | Aug 2017 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
34692.jpg :34692.jpg |
|
|
| | |
|
Rank | Posts | Team |
Player Coach | 27039 | No Team Selected |
Joined | Service | Reputation |
Aug 2005 | 19 years | |
Online | Last Post | Last Page |
Sep 2017 | Sep 2017 | LINK |
Milestone Posts |
|
Milestone Years |
|
Location |
|
Signature |
17219_1385659818.jpg onetiger = half a cabbage
The night is dark and full of terrors.
Winter is coming.:d7dc4b20b2c2dd7b76ac6eac29d5604e_17219.jpg |
|
| Quote: wild one "Mr Big Al could you please point out where anyone publicly criticised only questions have been asked knock ureself out, ban away if you wish. In such a time of financial hardship and world unrest I am sure that being banned from a forum that goes against its own reason for being formed is the least of my worries hope to see you at the game tomorrow, or will I be banned from there also? P.S point four contradicts point three basic errors cost most.'"
No ban just yet i'm enjoying the pain and misery
See you at sundown
| | |
| |
|
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When you register you get access to the live match scores, live match chat and you can post in the discussions on the forums.
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RLFANS Match Centre
Mens Betfred Super League XXVIII ROUND : 1 | | PLD | F | A | DIFF | PTS |
Wigan |
29 |
768 |
338 |
430 |
48 |
This is an inplay table and live positions can change.
Hull KR |
29 |
731 |
344 |
387 |
44 |
Warrington |
29 |
769 |
351 |
418 |
42 |
Leigh |
29 |
580 |
442 |
138 |
33 |
Salford |
28 |
556 |
561 |
-5 |
32 |
St.Helens |
28 |
618 |
411 |
207 |
30 |
|
Catalans |
27 |
475 |
427 |
48 |
30 |
Leeds |
27 |
530 |
488 |
42 |
28 |
Huddersfield |
27 |
468 |
658 |
-190 |
20 |
Castleford |
27 |
425 |
735 |
-310 |
15 |
Hull FC |
27 |
328 |
894 |
-566 |
6 |
LondonB |
27 |
317 |
916 |
-599 |
6 |
Betfred Championship 2024 ROUND : 1 | | PLD | F | A | DIFF | PTS |
Wakefield |
27 |
1032 |
275 |
757 |
52 |
This is an inplay table and live positions can change.
Toulouse |
26 |
765 |
388 |
377 |
37 |
Bradford |
28 |
723 |
420 |
303 |
36 |
York |
29 |
695 |
501 |
194 |
32 |
Widnes |
27 |
561 |
502 |
59 |
29 |
Featherstone |
27 |
634 |
525 |
109 |
28 |
|
Sheffield |
26 |
626 |
526 |
100 |
28 |
Doncaster |
26 |
498 |
619 |
-121 |
25 |
Halifax |
26 |
509 |
650 |
-141 |
22 |
Batley |
26 |
422 |
591 |
-169 |
22 |
Swinton |
28 |
484 |
676 |
-192 |
20 |
Barrow |
25 |
442 |
720 |
-278 |
19 |
Whitehaven |
25 |
437 |
826 |
-389 |
18 |
Dewsbury |
27 |
348 |
879 |
-531 |
4 |
Hunslet |
1 |
6 |
10 |
-4 |
0 |
|