Had these sent to me over e-mail from Gary. Unfortunately, I can't quote due to me being on a mobile phone. So, I've labeled them by topic.

MATCHDAY EXPERIENCE:
The match day experience is a very interesting topic and people will have different views. For one thing I visit all the Championship clubs for our away games and, in general, none of them have a match day experience as good as the Cougars....and some Super League match day experiences are little better.

However, having said this it is our desire to entertain but never forgetting that the centrepiece of the match day is the first team performance against the opposition. Around this centrepiece we are currently delivering the following each match day:

- in the Hall of Fame bar and Executive Suitea DVD of a previous game against the opposition of the day or, failing that, sport on the TVs or, failing that, music
- music from around 215pm in the stadium (the non-working speakers are due to be fixed before the next match)
- pre-match speech and excellent food in the Executive Suite
- an outside organisation at the Royd Ings Avenue end showcasing something, E.g. The fire brigade at the last match and Airedale Hospital at the match before
- Freddie there all the time. Freddie has been ever present all the way through March and April and will be through the season. He has instructions to be at the Royd Ings Avenue end from 220pm until 250pm whereupon he waves and performs in front of the main stand until the end of the match
- Half Time draw
- Music per player every time they score
- Post match speeches and post match raffle
- a pre-match and half time singer whenever one's available (the young lady for the Warrington match was superb)
- sponsor events such as Colin Appleyards cars at the Warrington match
- burger van and ice cream van (when the weather's better) plus the Project 6 cafe and Freddie's grill

Last year and the year before we delivered Piccolo's nursery for kids to be looked after pre-match. This was delivered FREE by Piccolo's which was incredibly kind of Lisa and Pete and at no small cost to them. It has been withdrawn this season because there was little or no feedback as to whether this service was good or wanted. Although positive comments have been made since it was withdrawn.

On top of this what we would like to deliver is:

- Cross bar Challenge
- Cheerleaders (we are looking for someone to lead this initiative and create a great cheerleading troop for the Cougars - can anyone help us with this?)
- an entertainment event before the match and at half time - e.g. Zumba or similar group dance, singer, acrobats, etc
- a warm up match or a warm down match to extend the day from either a local amateur side or our reserves (changing room logistics is the only thing that makes this difficult)
- speakers piped to each entrance so that the music can be heard as people approach the ground

I think this would fill the day once implement but if there are any other suggestions we are happy to consider them.

CLUB SHOP:
At the moment the club shop is open on match days between 130pm and 3pm. At all other times you can contact the club via phone or email and organise to come down to try on or purchase items when convenient for both parties. We are carrying some stock but probably 50% of the items will be to order with a maximum 2 week turnaround. Further, anyone can order replica tops from the online shop and directly call/email the club if they desire to order some merchandise for pick up or delivery.

Going forward we are close to agreeing a deal on 29 Brunswick arcade so we should be back there soon with a date TBA. However, to keep costs down we do need this staffing with club volunteers so if anyone is interested in helping out please contact the club. Further going forward the new online shop on the new website will have more product to purchase.

Are we the only Championship team with a part-time coach and if so do you think this decision by the board is having a negative effect on team performance?

We clearly have suffered from some unfortunate injuries to key players. Is there room in the budget for new recruits? Can we get the Cas link nulled given the weeks of no players moving in either direction.

Marchy is almost full time at the club with the hours he puts in. On top of this he is supported by Glenn (Assistant Manager), Paul Royston (Club Conditioner) and Jeremy Crowther (Head of Youth Development). The forward pack has dominated most games, our backs haven't clicked other than versus York City. I think the issue is to encourage the team and look to exploit the strike centres of Haley and Cosgrove and ensure the backs exploit our forward dominance.



Marchy has provided us with a list of players he wants and we are working on it. We have made budget available and Squadbuilder is helping out. The Cas agreement doesn't look sustainable anymore. Injuries have been a significant issue this year and they have affected performance levels. However, we shouldn't use this as an excuse. There are a number of games we should have won this season so far.

Squadbuilder - This was launched under JD's era and I wonder whether it needs a bit of a refresh to gain that interest. No doubt, this is a wonderful concept that provides much needed funds for squad development, however, some of the discounts to attract fans are no longer applicable as the shops have closed. Maybe a re-lauch with new discounts, new shops etc.

Hello .