Quote: goosey "Lets face it Cougars RLFC is a business - you have to move with the times - the one sure thing is new customers will not be interested in a falling club. The fans that have gone regularly home and away will still go. To survive we have to see what our competitors are doing and be better than them. New customers, can Keighley provide these without being at the top of their game?'"
You are right the club is a business.
Now, if a business (a shop for example) that you were a regular customer of came to a business decision that directly affected the product you were paying for in a way that you considered wholly unethical and communicated it to you in a manner that was way below the standard of what you'd consider good customer service would you still spend money with that business?
That is in effect the real question here.