Received an email for 1 ticket but not for the other two. The email was the wrong seat and it turns out they've sold our daughter's seat to someone else despite it being on auto renewal!

Ticketmaster is a joke. Why did they not cut ties immediately when this was obviously turning into an absolute disaster. This could have been sorted weeks ago.

Just a quick commendation for the ticket office staff themselves. The woman I spoke to was so helpful despite it being at the end of what must have been a very trying day (I was on hold for over an hour and they took my call 20 mins after closing time). They're trying to sort the problems out but they're problems that shouldn't need sorting in the first place!

My daughters came through the post. I didn't ask for a physical version but no issues with names/seats luckily enough.

I was hoping everything would go smoothly across the board when they published that update the other day but it looks like the problems will continue for a while yet, as they work through these errors and people not receiving tickets.

The frustrating thing is that things don't seem to be improving on the whole ticketing front. They're actually getting worse. You'd think after all the issues we've had so far, someone would be making absolutely certain the Season Tickets went out without a hitch. Clearly not the case.

Got mine through post this morning a plastic card which says access card seats and names ok but there is no bar code or QR code and nothing that looks like it will trigger the turnstiles,

Just to echo your last paragraph there, I have had a few issues with the ticket site this season now and the emailing system from it and have had to contact the ticket office over the phone a few times to get issues rectified. Everybody who i have spoken to over there has been stellar and in one case went well above what would be required in their job role to sort an issue. They are doing god's work at the moment whilst taking the brunt of people's frustrations i would expect for something that is most likely not their fault.

That is a good point as neither does mine, unless they use some sort of technology that doesn't require anything like that? New one on me if so.

Just received a plastic card, didn't request one but happy days

Does yours have a barcode / QR code of any description on it pal?

I need to head down to the ticket office later today anyway so will ask while i am there.

just my name client code and seat no., there's either something inbuilt or we're just waving it to someone manning the turnstile

The accompanying letter from Rads raises more questions than answers. Arrive early next week & prep for a long queue, methinks.

Bought my Leigh tickets 6 days in advance of the game and they came 2 days after the game.

90 minutes on hold before getting duplicates printed at Leigh.

It’s just not working at the minute.

Update on this.

Asked the question while i was down at the ticket office, they have an inbuilt chip so no need for a barcode or QR code.