The OP sadly typical of the state of the club, unfortunately

5 pages in but...

the car window kits truly are a disgrace. Who proofs them? It seems they just unpacked them and merchandised them straight out the box for display. I wouldn't sell them, send back as faulty to save embarrasement like that picture shows.

Still, might be 'rare' one day on eBay

I think he looks better in hotpants, just my opinion, thats all.

Given the current performances, there'd be room a plenty if they used the old wooden Programme Hut from Central Park to sell mis-spelt name tat in.

They could also get rid of a couple of the "pleasant" staff as theres hardly likely to be a steady stream of people making purchases.

i went there today and bought two shirts with no probs, surely it's better to have a shop than selling merch out of chip vans on match days?

It's so frustrating as fans to see stuff like this go on. It may only seem like a small thing but it's a the latest one on an ever increasing list.

All we ask for is some professionalism get things like this sorted and get it right first time ffs.

It’s not to much to ask to be seemed to be professionally run?

I think the salary cap means you have to employ some duff staff in the shop too.

To be honest, I dont even find this funny. Its disgusting.

Tell you what, lets ignore all commercial merits and keep the old lotto agents happy instead.

That's crazy.

Why can't the lotto be run from the JJB in one of their undoubtedly very secure offices? Or even if it does move to the 'new' club shop, what's to stop the lotto agents going there? it makes zero difference.

And if the club own the existing shop, great. They can make £150k by selling it. Or £10k a year by renting it to me.

They appointed a new Head of Retail over a month ago, ( the Guy from Burnley FC ) you would have thought sorting out the staff in the shop and the standards would have been a priority, obviously not!!

Your right they were there before so it’s not all Mick Hogan and IL fault. You would have thought tho after the mess up with the shirts this would have been a seamless event that had been prepared for and planned. I just don’t get that feeling for some reason. The merchandise error can only be described as pitiful. It’s the club shop FFS and they have players names spelt wrong. It may not have been their fault but they shouldn’t have been out on the shelves and I’m sure someone like Mick Hogan will agree with that.

Have we not just employed a new store manager who ran Burnley Football's club shop btw? This was his first major test as a manager and he doesn't seem to have passed with flying colours. Even if he’s not a fan he should know the players names as it’s his job and professionalism means he has to know these things same goes with any job you learn the products when you start.

Believe it or not i don't like being this negative with the club but we all have such high expectations when it comes to this club whether that be in the players we have, the coaches or the girls in the shop we always expect the best possible result. It shouldn't be any other way should it?

I think that we really need a shop on Robin Park near to the ground so that any travelling Wigan fans (yes they really do exist as I am one!!) can buy merchandise when they come to a match.

They've set up stalls all round the stadium for travelling fans on matchday.