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FORUMS > Wigan Warriors > Big One 3 v Huddersfield - Switched to Saturday 25th June
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Quote: Edinburgh Warrior "If this is true they can "STICK IT WHERE THE SUN DONT SHINE"

I have advance rail bookings Edinburgh to Wigan return Friday / Saturday and a advance hotel reservation @ the Wigan Oak Hotel both non refundable. This would not be the first time this has happened and i lost a lot of money that time too .'"


Unfortunately sky have the right to move any game until it reaches the cutoff date, wigan have no choice in the matter unfortunately which is a royal pain in the ass

I live in swansea and am very wary of booking anything that is non refundable until sky dates are confirmed

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You see you just have to wait till Midnight - rlwww.wiganwarriors.com/WContent.aspx?idrl

Positive spin there from Collinson. No new logo yet though!

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Quote: Bilko "You see you just have to wait till Midnight - rlwww.wiganwarriors.com/WContent.aspx?idrl

Positive spin there from Collinson. No new logo yet though!'"


Possitive spin from the club. We might be able to sell more tickets now that it is on a Saturday, and buy the way if you have bought a ticket expecting the game to be played on Friday and now cant attend , who gives a .

Not even a hint of sorry if you have been inconvienced. Pretty s***e PR from the club methinks .

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Quote: Edinburgh Warrior "Possitive spin from the club. We might be able to sell more tickets now that it is on a Saturday, and buy the way if you have bought a ticket expecting the game to be played on Friday and now cant attend , who gives a poop.

Not even a hint of sorry if you have been inconvienced. Pretty s***e PR from the club methinks .'"


eusa_clap.gif

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Quote: Bilko "You see you just have to wait till Midnight - rlwww.wiganwarriors.com/WContent.aspx?idrl

Positive spin there from Collinson. No new logo yet though!'"


They're not even professional enough to crop the pic of Kris with the Big One logo, so you now have a story saying one date and a pic saying another. If Sky say we have to switch I don't suppose the club can do much about that, but the PR-handling by the club so far is embarrassing.

Get the old date off the website entirely, use the positive spin on the new date and actively address the concerns of fans adversely affected - do they get money back or not on tickets?

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Quote: Madge "I got 3 tickets to bring people with me, now they can't come as they're working - it's not happened to me before (must be lucky!) Can I get my ticket money back?'"

You just need to return your tickets to the ticket office and you'll be issued with a refund.

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Quote: Leyther_Matt "You just need to return your tickets to the ticket office and you'll be issued with a refund.'"


Thanks, Matt. I'm not affected but I know someone who is and I'll let them know. The club needed to say that clearly and upfront from the beginning though, so people know who's to blame and don't start (as people have here) blaming the club.

It's simple, basic PR practice and believe me, after 35 years in that kind of game, I do know what I'm talking about. Sometimes you have bad news to impart - make the best of it by being open, clear and proactive with your side of the story.

Sorry - rant over. fever.gif

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Quote: Leyther_Matt "You just need to return your tickets to the ticket office and you'll be issued with a refund.'"


season tickets?

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Quote: Pieman "season tickets?'"

If you're a season ticket holder who can't attend then you can use the Season Swap scheme and notify the ticket office at least 24 hours in advance of the Huddersfield game and get a free extra ticket for a Super League home game of your choice.

I don't get paid for this, you know icon_smile.gif

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Quote: Pieman "season tickets?'"


icon_lol.gif

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Quote: Leyther_Matt "If you're a season ticket holder who can't attend then you can use the Season Swap scheme and notify the ticket office at least 24 hours in advance of the Huddersfield game and get a free extra ticket for a Super League home game of your choice.

I don't get paid for this, you know
Yeah we have done this, the club offered us tickets for another home game. We have season tickets so I dont see what use that is...unless we walk back out and use the free tickets.

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Quote: Pieman "Yeah we have done this, the club offered us tickets for another home game. We have season tickets so I dont see what use that is...unless we walk back out and use the free tickets.'"


So when you bought your season ticket at the beginning of the season you didnt know that games could be switched?

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Quote: Wandering Warrior "So when you bought your season ticket at the beginning of the season you didnt know that games could be switched?'"


I did, but when things are announced I book other things. Like a week in France to watch wigan but will miss the HKR game due to it being moved. I thought I couldnt lose with Hudds as its advertised everywhere. Already with 2 matches missed I would be better off paying on the day than a season ticket. Any more questions?

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Quote: Pieman "I did, but when things are announced I book other things. Like a week in France to watch wigan but will miss the HKR game due to it being moved. I thought I couldnt lose with Hudds as its advertised everywhere. Already with 2 matches missed I would be better off paying on the day than a season ticket. Any more questions?'"


Its not the clubs fault though is it?

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this is great news as i am at Bon Jovi on the 24th icon_smile.gif icon_music.gif

55 posts in 5 pages 
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Subscribe | Moderators: Admin, DaveO , Wigan6/Leeds1 Andy , Pemps
55 posts in 5 pages 
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Subscribe | Moderators: Admin, DaveO , Wigan6/Leeds1 Andy , Pemps



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