I’ve not bought a ticket from the website or the ticket office for ages, preferring to just pay cash on the gate home and away and I get tickets from the RFL for Grand Finals. I thought I’d attempt to get online earlier. Took me about ten minutes to get a password reset link sent then when followed the link it said it’s expired.

Not good at all and it’s worrying to think we’re making financial losses yet people are struggling to give the club money.

This!!

The ticket office was far better when Shaun Wane was in charge

I sent an email with a link to this thread to the club yesterday. Hope they have looked at it.

They will look at it, but that’s all they will do... look at it!

I ordered my match ticket for the Salford game in the early hours of Monday morning and where it gives the option to print/collect/post i chose post as i don't have access to a printer and it's easier to have them posted.I waited until the post had been today still nothing so i went into my e-mails and it's there to download and print so I've luckily got to golborne library in time today to print it off,who is running the ticket office at the moment is it the organ grinder or the bloody monkey

you can pay on the gate now seems they have finally realised fans can't get tickets online.

I emailed a few weeks ago explaining my problem of not knowing my client code and password reset not working.
Following morning, before 10am, email reply and all sorted. Very efficient, very helpful, no problems.
Am I a one off?

Yes

anybody else still having problems with resetting their password i hav my client code and have tried at least 6 times without any luck, has anyone got any advice.

Have you tried putting 40 or 41 before your client code?

yeah i get the password reset email but when i make a new password it says there has been a problem

I've just been online to get my seats for Salford and they have my 6yr old Grandson down as an adult. I wouldn't mind but I phoned them the other week eventually getting through to tell them they had him down as under 18 and to rectify it. It's getting beyond a joke no wonder fans are turning there backs on the game. I'll say it again we need our own ticket office the sooner the better. Just had a look now to renew season tickets and they have him down at under 8 , so why have him as an adult for Salford.

Quote: tangerine "yeah i get the password reset email but when i make a new password it says there has been a problem'" I kept getting that but one email to the ticketoffice@dwstadium.com email and the following morning it was resolved for me

Quote: tangerine "yeah i get the password reset email but when i make a new password it says there has been a problem'" I kept getting that but one email to the ticketoffice@dwstadium.com email and the following morning it was resolved for me

That was my problem, they had to reset it at the ticket office, best to give them a call, they usually reset it to your postcode.