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FORUMS > Wigan Warriors > Big One 3 v Huddersfield - Switched to Saturday 25th June
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Quote: Edinburgh Warrior "They have changed the fixture list and they have changed the date on the e-ticket page , have the announced it to the fans on the homepage NO.'"


It's not that simple. They'll be having to re-do all the marketing logo's for the event, stuff like that and I suspect they would rather make an announcement when all that is done, probably Monday, maybe sooner.

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As far as I'm concerned, I believe Sky should choose their fixtures at three months' notice.

I understand that they want to show the most relevant games, but three months is pretty much the standard window for cheap fares/hotels being available; much later than that, and switching becomes a very pricey business. It's not fair on fans who have distances to travel.

I speak as someone lucky enough to only be a half hour drive from the stadium, so work permitting, I can normally work round the changes, but only a month's notice if you've got a fairly all-consuming job and/or quite a few personal commitments and you can very soon find clashes occuring, quickly negating any value in season tickets (as has ultimately happened to me this season).

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Quote: Adrian "As far as I'm concerned, I believe Sky should choose their fixtures at three months' notice.

'"


I can understand that for a game away at France or London but in the main, I take the opposite view. Whilst I pay to attend games, I equally pay my Sky bill every month and expect the best games to be shown. You cannot predict the best games 3 months in advance.

Whilst I appreciate changes can be a pain in the for some, equally it suits plenty others. Also Sky do actually release dates on when they are going to select their games (they are on my fixture list and tv pages) so really people should know where they stand. This one was a bit unfortunate because it's Sky 3D coverage rather than Sky Sports coverage that has forced the change but it's something we perhaps have to get used to. I'm quite happy with this arrangement because I want the best games on TV.

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I got 3 tickets to bring people with me, now they can't come as they're working - it's not happened to me before (must be lucky!) Can I get my ticket money back?

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Quote: Madge "I got 3 tickets to bring people with me, now they can't come as they're working - it's not happened to me before (must be lucky!) Can I get my ticket money back?'"


Not sure but I think the club would be wise to offer the money back for people in situations like yours. They surely don't want to put new fans off coming to a game before they've begun.

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Quote: Edinburgh Warrior "If this is true they can "STICK IT WHERE THE SUN DONT SHINE"

I have advance rail bookings Edinburgh to Wigan return Friday / Saturday and a advance hotel reservation @ the Wigan Oak Hotel both non refundable. This would not be the first time this has happened and i lost a lot of money that time too .'"


Unfortunately sky have the right to move any game until it reaches the cutoff date, wigan have no choice in the matter unfortunately which is a royal pain in the ass

I live in swansea and am very wary of booking anything that is non refundable until sky dates are confirmed

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You see you just have to wait till Midnight - rlwww.wiganwarriors.com/WContent.aspx?idrl

Positive spin there from Collinson. No new logo yet though!

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Quote: Bilko "You see you just have to wait till Midnight - rlwww.wiganwarriors.com/WContent.aspx?idrl

Positive spin there from Collinson. No new logo yet though!'"


Possitive spin from the club. We might be able to sell more tickets now that it is on a Saturday, and buy the way if you have bought a ticket expecting the game to be played on Friday and now cant attend , who gives a .

Not even a hint of sorry if you have been inconvienced. Pretty s***e PR from the club methinks .

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Quote: Edinburgh Warrior "Possitive spin from the club. We might be able to sell more tickets now that it is on a Saturday, and buy the way if you have bought a ticket expecting the game to be played on Friday and now cant attend , who gives a poop.

Not even a hint of sorry if you have been inconvienced. Pretty s***e PR from the club methinks .'"


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Quote: Bilko "You see you just have to wait till Midnight - rlwww.wiganwarriors.com/WContent.aspx?idrl

Positive spin there from Collinson. No new logo yet though!'"


They're not even professional enough to crop the pic of Kris with the Big One logo, so you now have a story saying one date and a pic saying another. If Sky say we have to switch I don't suppose the club can do much about that, but the PR-handling by the club so far is embarrassing.

Get the old date off the website entirely, use the positive spin on the new date and actively address the concerns of fans adversely affected - do they get money back or not on tickets?

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Quote: Madge "I got 3 tickets to bring people with me, now they can't come as they're working - it's not happened to me before (must be lucky!) Can I get my ticket money back?'"

You just need to return your tickets to the ticket office and you'll be issued with a refund.

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Quote: Leyther_Matt "You just need to return your tickets to the ticket office and you'll be issued with a refund.'"


Thanks, Matt. I'm not affected but I know someone who is and I'll let them know. The club needed to say that clearly and upfront from the beginning though, so people know who's to blame and don't start (as people have here) blaming the club.

It's simple, basic PR practice and believe me, after 35 years in that kind of game, I do know what I'm talking about. Sometimes you have bad news to impart - make the best of it by being open, clear and proactive with your side of the story.

Sorry - rant over. fever.gif

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Quote: Leyther_Matt "You just need to return your tickets to the ticket office and you'll be issued with a refund.'"


season tickets?

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Quote: Pieman "season tickets?'"

If you're a season ticket holder who can't attend then you can use the Season Swap scheme and notify the ticket office at least 24 hours in advance of the Huddersfield game and get a free extra ticket for a Super League home game of your choice.

I don't get paid for this, you know icon_smile.gif

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Quote: Pieman "season tickets?'"


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55 posts in 5 pages 
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Subscribe | Moderators: Admin, DaveO , Wigan6/Leeds1 Andy , Bilko , Pemps



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