Quote CyberPieMan="CyberPieMan"It is a bit of a mess, they first sent me a figure that included the car park, only to then (re)confirm with the ST price alone. I did query this & [idid [/iget a reply the day after, that car park fees weren't being included & would be availble to buy later on in the year.
So I'd guess the apparent shambles is simply down to whoever is on duty that day & remembers to monitor the inbox.
Still, it doesn't give the impression of a professional operation at all, does it?'"
That's exactly what happened to me. I asked what my £450 was buying as it was never stated in the original email which was stupid.
To be fair they replied to my email next day and stated that the price was for season tickets only and the car park pass would have to be purchased at a later date, which isn't really a problem but should have been stated on the original email. As it's the first year of this scheme maybe there were teething problems but the way it has been communicated is very poor. If it's similar next year I'll cancel the direct debit.
