Quote: stpatricks "Another game on the horizon and still no season ticket. I have sent an email this morning
Good morning
I am once again sending an email regarding my season ticket. It’s the 30th of April and I still do not have the ticket that I paid for August 2023.
I am getting more frustrated, I have spent hours on the phone, wasted time queuing up and have sent numerous emails. As far as I am concerned I have done my bit. Going forward I will not
Be spending hours on the phone to the ticket office
Queuing for tickets
I am totally disgusted with how this issue has been handled. For the club to ignore the situation and not regularly inform customers of the issues is either poor management of a situation or the club treating long standing fans and ticket holders with contempt.
I would not expect to be treated like this by any service provider and I do believe that I like others have been more than patient with the club.
I do not expect a reply, previous contact attempts have been ignored.
Regards'"
Our six season tickets arrived separately to our three different addresses on Friday, postmarked Thursday April 25th. The club clearly had not posted them when they said they had.
Plastic tickets, though we asked for digital.
Obviously the club has failed abysmally throughout this episode and it's unacceptable that they have made no public comment for some weeks.
I wonder how many people are still without their season tickets, two days before the third home game?
A suggestion: don't phone the ticket office. Phone one of the other numbers at the club, where there is no wait time.
Tell them a tale about sponsorship or conference booking and then demand politely that they get the ticket office to contact you about your season ticket.
Let's just say that I know someone who this worked for...!