Took our 5 year old for his this week. Ended up with 9-10 being the best fit.

Given the crap quality of the ugly kit he actually opted for the training gear. Slightly better sizes in those. Think he’s still 7-8 or something like that.
For a 5 year old

4 or 5 others in the shop at the time grumbling about the quality (feel) of the kits being poor & the sizes being miles out.
Good start from Kappa

Well it's both isn't it. Kappa made crap quality gear and the club don't have an issue with it

Why is there nowhere in the club shop to try the gear on? Even the tiny old shop in the Grand Arcade had a changing room. Been in this morning to return some stuff that had been bought for me (just way too small - quality was fine). Couple of other families in (all buying away shirts btw) and both asked about changing rooms. Can't be that hard to organise can it, particularly with the 'unique' Kappa sizing

The whole merchandising operations needs an overhaul IMO. The club are getting pretty much everything right and fair play to them but that side of things is poor. The quality of the Kappa stuff seems so so but I can let it slide to a degree (although they charge top whack for it). The fact they have hardly any sizes in those items leaves the club losing out on money and that’s poor.

The quality of the stuff the club gets produced itself (t-shirts, polos, hoodies, caps, hats, pj’s etc) is pathetic. They’d be embarrassed to sell it on Shein or Teemu for a couple of quid. I worked for a local rugby team wear company a decade or so ago and the quality of items produced for local amateur teams was far better.

All subjective but definitely not one of my favourite kit years. The home kit in particular gives me a headache with the weird blended design and too much going on in the other two (particularly in amongst all of the many sponsors).

Not one of my favourites either, but seeing them in the flesh in the Club shop was unimpressed with the quality, so didn't even get as far as dealing with the odd sizing everyone's complaining about. I've probably got half a dozen shirts from the last ten years or so, and all of them are superior in quality.