New ticketing website has removed the 5 other people I buy tickets for.
4 have been able to get the 'password reset' link sent. It doesn't work for the fifth. We are long-term ST holders and I know all the client codes etc.
Tried to phone. Wasted 10 minutes on hold listening to infuriating rubbish about Latics and other annoying 'events'. Not even a 'countdown' or apology for time on hold.
Rugby is very good at the moment. Buying tickets is a total joke. You can't even e-mail the club and get a sensible and timely reply. Poor, poor management, clueless 'marketing'.

Have you tried putting 40 or 41 before your client code?

yeah i get the password reset email but when i make a new password it says there has been a problem

I've just been online to get my seats for Salford and they have my 6yr old Grandson down as an adult. I wouldn't mind but I phoned them the other week eventually getting through to tell them they had him down as under 18 and to rectify it. It's getting beyond a joke no wonder fans are turning there backs on the game. I'll say it again we need our own ticket office the sooner the better. Just had a look now to renew season tickets and they have him down at under 8 , so why have him as an adult for Salford.

Quote: tangerine "yeah i get the password reset email but when i make a new password it says there has been a problem'" I kept getting that but one email to the ticketoffice@dwstadium.com email and the following morning it was resolved for me

Quote: tangerine "yeah i get the password reset email but when i make a new password it says there has been a problem'" I kept getting that but one email to the ticketoffice@dwstadium.com email and the following morning it was resolved for me

That was my problem, they had to reset it at the ticket office, best to give them a call, they usually reset it to your postcode.