My family and I where in Block E230 Row 22, seats 71-76.....the problem we had was that seats numbered 73-76 didnt even exist!!! We collared a steward and he said to sit in any seats on our row. I explained that this would cause issues later and he said to send them to him if it did. Any way angry man turns up later, not happy we were sat in his seats (rightly so), sent him to the steward, steward sits him some other seats, 10 mins later and this guy has someone in his face re the seats!!! Not good enough, more pee'd off the fact we were sold tickets from the Wigan ticket office, that were phantom seats!! What would have happened if the game was a sellout?? Where would we have sat?? Again when you queue up for hours and get your tickets, only thing you should then have to worry about is getting there!!!

Matt

Sounds like it was on par with the fiasco of getting a train home from Victoria!

I was in e230 as well, I got on 20 mins before KO and saved 7 seats for our group as there was already folk sat in them and the stewards mumbling something about ticket master. Fortunately a combination of some pretty foul trumps after a pre-match session on the real ale and a steward stood on the end of the row kept our pews til everyone showed up but it looked a mess in general.

I got my tickets via the Wigan web site off Ticket Master and was asked by someone was I in the right seat so I assume they had duplicates for ours. Being an IT person all I can say is ticket master must have a totally rubbish booking system designed and implemented by a bunch of rank amateurs if they can't avoid the double booking scenario.

Bring back the terraces

I emailed a complaint to the rfl this morning as I experienced the same incident. 20mins we had to stand up as no seat was available. I have now received a refund on my tickets.
What a slack setup !!