my dad tried to get the tickets online for a week both at home and at work and every time he entered the name and client code it said an error had occured so he had to go to the stadium (45mins drive) to get them and when he told the woman at the desk she said there wasn't a problem

thought this was a rugby thread

That's what I ended up doing.

Spent over a week trying to order online, and seeing "An unknown error has occurred".

I wound up on the phone.

Bloody annoying for them to say that there's no problem

Renewed mine online no problem. Don't know what all the fuss is about.

Renewed mine at the ticket office, took 2 mins, I dont see all the fuss