Now that doesn't sound good. I purchased my own seat and that of my son but it makes you wonder if Ticketmaster know they have been sold!

Its easy, link your client code without the letter and follow your nose. Had no issues ordering tickets all season online.

They will just see the seat as unavailable on their system - with literally hundreds of phone calls between half a dozen operators it's a hard call to make as to whether to keep people in a queue for even longer or forward their calls to Ticketmaster where 9 times out of 10 there won't be any issue in sorting the tickets out.

Give us a shout later in the week when it quietens down Dave and I will have a look at your account and hopefully get it sorted once and for all.

Mine doesn't have a letter

It is very apparent from a number of posts that some people are not seeing the correct screen when they log on exactly like me. Please don't jump down their throats and assume that they are doing something wrong. It is actually possible that the ticket system could have a fault and yes before one of you angry people have a go at me, I will phone the ticket office when I have time to get them to sort it out. For now, I am lucky that I have a good family who managed to get down to the ticket office for me to get a ticket.

I held off from posting on here for a long time as I have seen some of the over-reactions to things... some people need to chill out!

P.S. Thanks very much to the kind people on here who responded with helpful advice... I appreciate it

Ordered Sunday (3 tickets, one client code), delivered Tuesday. It seems simple enough to me!

It is if it works but there is clearly a bug in the system that means for some people the system doesn't work.

We put in a new version of one of the systems I work on a short while back and a bug surfaced that had not been picked up in either our customers own testing. A small number of transactions under certain circumstances failed but the vast majority didn't because those peculiar circumstances didn't apply for them.

So it would seem Dave, I was just posting my experience.

Im sure the club / ticketmaster are working on it. Ticketmaster arent exactly wet behind the ears in terms of eticketing, Im sure it will be resolved soon enough.

Have you complained to the club?

I did when I booked the tickets by phone but I have just seen LM's message above so hopefully he can sort it.

Will give it a go Dave

(there's another game on today if you're not aware so I'm away from my desk

)