Hear hear !!

Ask yourself this question PC. Why has he only got a Skeleton Staff?

Sorry, but he has had the reigns at the club since Jan 14th 2011. In that time he has hired and fired his own hand picked staff, overseen £6,700,000 worth of losses, 18 wins from 81 SL games, the loss of 1,167 fans per home game, which is a figure that is 52% of last years average, changed the clubs name to cover up his incompetence and spent money doing so, had a Rugby Kit manufactured by a mate from Cricket, alienated the volunteers and many of the long term die hard fans (Paddock bleeds Broncos FFS) and has now given us lock stock and barrel (except for the investment part) to a bloke who wants to sell memberships to his health club rather than season tickets.........He didn't start the problems at the club, not by any stretch of the imagination, but I have to say,

....If Gus Mackay is the answer, then it was a ing stupid question!


COYB and here's to a cracking 2014 season where we surprise everyone and challenge for a top 8 berth!

oh dear.

Yeah...he's a bit of a slut like that

Just thought I'd post the response I received from the Hive earlier today. Haven't had a chance to post earlier as I was at a god awful football match.

"Thanks you for your Broncos e-mail observation. We have informed the RFL who put the mail together."

JESUS H MOTHERFUCKING CHRIST
Why are the RFL responsible for sending out the clubs emails? Seriously?

Seriously
To send out an email using SOTIC, who we used for this email BTW, involves typing your messages and building it in HTML format in a WYSIWYG (what you see is what you get) builder. Then you press a button to see what the email will look like in both HTML and Text formats, before selecting your database/list and pressing send.
A 3 years old chimp can be shown how to do this in 5 minutes flat.

Also, I thought that the Hive were being paid by us to look after this side of the business. They use FL Interactive which is the tool designed and built for the football league. The RFL use Fluid CM......both these organisations will have an email delivery tool that is similar (if not identical) to SOTIC......surely getting it right isn't impossible is it?

Thanks meliferra.Great that you got a response!The key to improving a business is to hear what the punters want. What email did you use to inform of the Broncos mail mistake, may I ask?

Quote: RLLDN "Thanks meliferra.Great that you got a response!The key to improving a business is to hear what the punters want. What email did you use to inform of the Broncos mail mistake, may I ask?'" Hearing that the error wasn't their fault is hardly at the cutting edge of CRM, but you make a valid point regarding the importance of communication with customers in a modern business. Given that we are still the London Broncos, I would hope that Gus.Mackay@londonbroncosrl.com would still function as an email address. Offices move daily, but NORMALLY, email addresses remain the same. As he was the only remaining member of staff left after the 2013 cull, I'd suggest an email to him would get a response of some sorts if the good staff at the Hive can't answer your enquiry.

Quote: RLLDN "Thanks meliferra.Great that you got a response!The key to improving a business is to hear what the punters want. What email did you use to inform of the Broncos mail mistake, may I ask?'" Hearing that the error wasn't their fault is hardly at the cutting edge of CRM, but you make a valid point regarding the importance of communication with customers in a modern business. Given that we are still the London Broncos, I would hope that Gus.Mackay@londonbroncosrl.com would still function as an email address. Offices move daily, but NORMALLY, email addresses remain the same. As he was the only remaining member of staff left after the 2013 cull, I'd suggest an email to him would get a response of some sorts if the good staff at the Hive can't answer your enquiry.

For me the first port of call is normally info@barnetfc.com. Then I have the following addresses that I contact direct depending on the issue. Ticketing - Daniel doriordan@barnetfc.com Website - Oscar ochamberlain@barnetfc.com Commercial - John jmeir@barnetfc.com Because I was in an email conversation about the Back2Barnet.co.uk campaign at the time, I included a note about the mistakes that had been mentioned. If your not getting any joy from the London Bronco addresses then I would use these as they will definitely respond and can always tell you the right address if they can't help directly.

For me the first port of call is normally info@barnetfc.com. Then I have the following addresses that I contact direct depending on the issue. Ticketing - Daniel doriordan@barnetfc.com Website - Oscar ochamberlain@barnetfc.com Commercial - John jmeir@barnetfc.com Because I was in an email conversation about the Back2Barnet.co.uk campaign at the time, I included a note about the mistakes that had been mentioned. If your not getting any joy from the London Bronco addresses then I would use these as they will definitely respond and can always tell you the right address if they can't help directly.

Believe me I wish he didn't.

he has your home address too......I know because he published it on-line recently

Quote: meliferra "For me the first port of call is normally Many Thanks meliferra and gutterfax. Constructive correspondence is the key.

Quote: meliferra "For me the first port of call is normally Many Thanks meliferra and gutterfax. Constructive correspondence is the key.