The clubs fan base is not local to where they play.
The folk of ealing do t give two hoots about rugby league.
The folk of Twickenham didnt give two hoots about rugby league neither did those in brentford.
Look at the demographic of the current 1000 ish hard core I put money on its spread pretty evenly 25 miles ish away from the ground with some a lot further.
The problem is how do you cover that sort of area with publicity.

This is hardly a unique problem for a business.

The attitude of some on here makes you wonder why the likes of the NFL, NBA and MLB ever thought they could play games in London. They must have been so naive to think they could have success.

Buzza, It depends on the business, there are some folk on here who take the traditional view and have said it often, we need to engage the locals in ealing or Twickenham or barnet. That model for a london RL team is never going to work, it's very different to Cas, wigan, leeds, Hull Saints etc

Or maybe you can engage with locals and people further afield ? Different approaches will be required for different target groups.

October 31st i went to renew my season ticket, little did i know the club ended it a day previously.Most companies would have made it the last day of the month considering new prices were coming out a day after on the 1st November and most people get paid on the last day of the month.
I contacted the club to tell them about the timing of the deadline, I heard nothing back.It was strange that the club did not email people telling them of the deadline or perhaps everyone is supposed to check on twitter for info about the club.Cut off my own nose but i then though i would not renew my season ticket and pick games this season as some games in the championship were so one sided they were boring to watch.At £25 a match i wont be doing that.
It seems to me that if you are in the know and the club know you then you are worth talking to.I even contacted the club via twitter about the season ticket but did not get a response.The club did not even do the thing they usually do with the players and spend an evening phoning up people asking them to renew
So this year the club can do without my 3-4 hundred pou.nds i spent a season there and wish the club all the best.

Buzza, but the problem being is it all costs money! Lots of us have views on how it should or could be done! But what's the cost effective way?
What is interesting is the post before this, I have never had a season ticket, but i knew when the 2020 cheap season ticket offer ended, yet we have a "now ex supporter" who assumed a date chose to leave it till last minute and lost out. Apparently not checking, assuming, and leaving it until the last possible minute despite all the social media information regarding the cut off date is the clubs fault!
Obviously expected someone personally to come to the front door with a card machine.
With current fans who dont even react to information openly published by the club how on earth can they be expected to effectively target a new audience.

Sorry gardener but it's not the clubs fault you made an assumption and didnt bother reading the information required.

I did not read the information as i never received any. March 2019 was the last time the club emailed me.Surely someone knows how to send out a email to everyone on a mailing list.

Look on the website
It's not hard information was there.
Season tickets are still available on the club website, it's a great place to get information about club you used to support

I hope the attitude at the club isn't as blasé. But perhaps it is if they do not respond to tweets. Surely we need all the season ticket holders we can get.

I agree. I will defend the club on many things but not being d to respond to questions and also not sending out regular email promotions to supporters is poor form.

Gardner, I can only suggest you email the CEO and I am sure he will be keen to sort this for you.