2012 Season Tickets

Quote: Colly2 "I have to agree.

I genuinely expected a fully-functional, multi-featured website to be unveiled on the launch day. The club are selling themselves as something different to Harlequins RL but aside from the new name and badge, what's new? I'm a fan and even I'm getting less excited about 2012 with each passing day. Where's the big coverage of the launch event? Where are the interviews with coaching staff, new players etc.? Why isn't the website trying to sell us a team that could be play-off contenders? Why aren't the likes of Robertson, Gower, Kaufusi etc. being paraded? (I'll overlook the fact that the website isn't actually selling us much by way of merchandise while the launch is still fresh in our minds). In short, how is the club building towards generating 5000+ optimistic LBRL fans at Round 1 of 2012?

There are massive problems with the club's online presence. Frankly, londonbroncosrl.com screams amateur - technically and in terms of (a complete lack of) content. Hughes must be ready to write off about £2.5m over the next 3 years; if he were willing to lift that to £3m, he could get a web developer and a database developer in to turn the website into something that can sell the club.

I signed up for an e-newsletter. Haven't had one yet. The first one should have been sent out within days of the launch and they should be weekly thereafter - you can fill them with any old poop, it's the contact with supporters that's important. I thought the launch event was great BTW but it is already a fading memory as nothing is being built on top of it.

But back to the ticketing. The ticketing is not only a communications problem but also a technical problem with the software - I'm still waiting for an email reminder of my password otherwise I might have signed up for a season ticket by now. Harlequins RL made it difficult for customers, likewise London Broncos it seems.'"

Why the angst?...........do you really expect to have loads of interviews with players and back room staff, some of which may not even be in the country yet. If they had been in the UK then all probability they would have been part of the launch. Do you really expect the club to do all the marketing you describe at this point in the off-season, surely it would be better to take a measured approach leading into the start of the season rather than run out of steam now?

Ok the web site is not impressive, but I thought the club had declared that this was work in progress. The same could be said of the RLfans.com web site and administrators in that we have all been aware of a name change and re-launch for weeks/months, yet when you first enter the RLfans web site the Super league pull down menu still states `Harlequins`…………….is this equally unacceptable and should the RLfans admin guys be sacked for incompetence (it would never have happened in Homers day

).

Not sure what you are expecting from a Newsletter, not much by the sound of it as `it can be filled with any old poop`, so why worry about it. On the 2nd November an email communication was sent out by chiefexec@londonbroncosrl.com with a brief update of what was going on……couple this with the web site info what `other old poop` do you need to know?

Regarding the ticketing………..call me old fashioned but ever thought of picking up the phone and speaking to someone. I and quite a few others I know tried it, nice girl at the other end clearly explained the ticketing arrangements and answered any questions I had and season tickets were purchased accordingly………….but I suppose if you were expecting David Hughes or Gus to hand deliver you a fantastic value season ticket then you could be forgiven for being easily disappointed.

The club have invested heavily in putting an improved team together for next year, they are offering great value tickets and marketing shows all the early signs of the improvement that fans have been asking for, but you are still disappointed and not looking forward to next season……to be honest I think this says more about you than it does the club.

Feel free to carry on whinging.