Quote: jbuzza "How difficult can it be ? Selling stuff on the web is done perfectly well by any other business I can think of.'"
We all like to moan about mistakes big and small from our armchairs but this really is desperate stuff. It’s indefensible for a professional (i.e no run by volunteers) operation to go on like this.
Being positive, assuming this isn’t the end, then things will improve because we really are at a low ebb. Sooner this new person comes in and begins improving basic things the better. Hopefully he/she will have some support as well.