Quote: Grundy "Indeed it was a genuine question. None of the posts on here, save those after I queried, offered any explanation as to what justified the criticisms aimed at the Club (sorry if this has been made clear on another thread and I've missed it).'"
OK....not whooosh.
Tell you what, if you think it is OK for a miulti-million £ business to treat their customers to a 2 line statement and then bury their heads in the sand then fine. Personally, if I had a customer, who not only spent top dollar in my shop, but also came in and mopped the floors every morning, I would give them more than 2 lines and its "not our fault".
Seriously, ask various old timers (long term fans) if they are suprised by this attitude and you will get the answer (or part of it) where the club go wrong again,,,,,,,again,,,,,,again,,,,,,again and again!
It is not their fault thids game was moved, but their response to the move is unacceptable!
I stand by my KPI comment though