Quote: jools "I did use the number on the website. And got through to your ticket office to a useless person who couldn't help (mostly as her English was so terrible) when she said she couldn't sell me a ticket I asked to be put through to sales and marketing- so Your ticket office salesperson gave me the number that turned out to be for Sale sharks. The Salford telephone system automatically put me through to ticketmaster when I tried again but noone at your club answered. When I phoned yet again I left my details and asked someone to contact me- still no one has and I phoned on Tuesday morning. Oh I also emailed the address on the website- no reply there either. Face it your club is shoddily run.'"
Maybe it's not the person on the AJ BELL switchboard that doesn't understand English. It just might be that after five years you've not grasped that you are phoning the wrong number. It's become an annual event from you no wonder people won't help.
Here's the solution arrive at the stadium go to RECEPTION not the ticket office and the staff at the AJ BELL who deal with disabled ticketing will help you.
Ps if your mum is disabled you will be given a free ticket as a carer.