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Quote: maurice "'Excuse me sir before I sell you a ticket/let you in can you show me proof of age with a photograph, now I need proof of income, do you have a current wage slip together with a bank statement, are you on income support and are actively seeking employment etc'

Concessions too cheap - we all agree, yet the average 62 yo will have more disposable income than a 28 year old with 2 kids or a 18 year old in FT education, so you have to put your stake in the ground somewhere.

The problem we have is that we do not make the ST affordable in todays climate for many, sell them at £10 a week for 5 months and they suddenly become affordable because many people see £10 a week as affordable (£40 a month)'"



I also tend to think that, if someone wants to pay us money, by whatever means, we should be snatching their hands off. However, administering payments by D/D or S/O have proved a nightmare in the past, (been there, done that etc.) so maybe that's what is holding back the club? (and I'm not just referring to folk cancelling their payments - the banks had a habit of messing them up, and have you tried pursuing a bank over anything?)

I too agree that concession prices have been relatively cheap, (in relation to 'adult' prices) and fully support the increase in 'concession' tickets. It's the change in definition of 'concession' that's annoying me. The principle for me, is that you can't justify a large increase on false premises - i.e. 'Pensioners' are not all over 65, and the other Championship clubs do not use 65 as the base line.

Maybe the 'average' 62 year-old may have more disposable income etc, but the very word 'average' suggests that some have more, and some have less.

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I really can't see someone buying a ST at full price if they have been getting a concession for the last 2/3 years ,I wouldn't thats for sure and I think its unfair that the club is expecting them to .I reckon the club will loose those ST holders next season .

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I wouldn't be affected by the proposed increase in the OAP Season ticket, I don't buy one anyway given the shambles of Match Day, but I do think that we should pay a couple of quid extra per match.

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Personally i think its down to how much you can afford ,the die hard 60-64s will still probably buy season tickets , but may cut back on other ways they support the club financially ,ie draw tickets ,LISA membership , the forcast Comp , and the Poker Nights , its all cash to the club but some may cut back .

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Nothing wrong with the increase on match day tickets ,always thought they were too cheap but hope the club have a rethink on the ST issue ,I am not a concession either so doesn't affect me .

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22/03/2013 Get LEIGH outta wigan:



Quote: Alan "I also tend to think that, if someone wants to pay us money, by whatever means, we should be snatching their hands off. However, administering payments by D/D or S/O have proved a nightmare in the past, (been there, done that etc.) so maybe that's what is holding back the club? (and I'm not just referring to folk cancelling their payments - the banks had a habit of messing them up, and have you tried pursuing a bank over anything?)

I too agree that concession prices have been relatively cheap, (in relation to 'adult' prices) and fully support the increase in 'concession' tickets. It's the change in definition of 'concession' that's annoying me. The principle for me, is that you can't justify a large increase on false premises - i.e. 'Pensioners' are not all over 65, and the other Championship clubs do not use 65 as the base line.

Maybe the 'average' 62 year-old may have more disposable income etc, but the very word 'average' suggests that some have more, and some have less.'"


Widnes do these kind of payments now dont they?.
If thats the case then perhaps someone at the club could give them a ring and see how they deal with these problems

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Widnes also have umpteen more full time members of staff than Leigh to be able to administer it effectively. Not to mention substantial more TV money than Leigh receive to pay for them.

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Quote: Harold Rigby Jnr "Widnes also have umpteen more full time members of staff than Leigh to be able to administer it effectively. Not to mention substantial more TV money than Leigh receive to pay for them.'"

Harold that tash is getting bigger icon_eek.gif .

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22/03/2013 Get LEIGH outta wigan:



Quote: Harold Rigby Jnr "Widnes also have umpteen more full time members of staff than Leigh to be able to administer it effectively. Not to mention substantial more TV money than Leigh receive to pay for them.'"


How many staff does it take to make a phone call

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Quote: j.c "How many staff does it take to make a phone call'"


I think the problem is not so much setting it up (thats the easy part), it's more the aspect of the then management of it all.

Alan has alluded to some of the issues that will be encountered as well as defaults and perhaps you would then need to employ a full time member of staff to deal with it all.

The question is will such a scheme bring in more than the wages of employing someone to run manage it? c£20k PA bottom line at a guess.

There you go. I have just saved the club the cost of a phone call icon_biggrin.gif

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If the swipe card system worked properly, staged payments shouldn't be an issue as the ST could be stopped at the gate if payment hadn't been received.

We have the technology its just not working, would it not be a good idea to fix it Mr LSV? icon_rolleyes.gif

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Quote: j.c "How many staff does it take to make a phone call'"


Believe me, it was taking longer than making a phone call. Even if it was established that the customer (supporter) wasn't at fault, the major obstacle was communicating with the banks, who flatly refused to believe they had done anything wrong. I'd say in over 50% of the problem cases, it was a bank error causing it.

However, it is obviously standard business practice to accept payments by d/d and s/o. Personally, I don't believe we have the spare capacity in our one part-time person finance department to administer this one and I assume that's why the club won't go for it.

There's the conundrum though. I suppose we should really be willing to 'relieve fans of their cash' in whatever ways we can!

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Quote: glow "If the swipe card system worked properly, staged payments shouldn't be an issue as the ST could be stopped at the gate if payment hadn't been received. We have the technology its just not working, would it not be a good idea to fix it Mr LSV?
But when it isn't the customer that's at fault (see my previous post) we can't stop them getting in, surely?

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Quote: Alan "But when it isn't the customer that's at fault (see my previous post) we can't stop them getting in, surely?'"


I must be very lucky I've never had any issues with my bank, since the day I started with them, I've changed jobs a few times, I've certainly changed gas/leccy suppliers, credit cards, insurers, mortgage suppliers, etc. the only thing that's been consistent in all these years is them, it is still called the Burnley these days, isn't it? icon_wink.gif

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Two books of tickets issued, first one for first 6 second for last 7, by the time the second book is issued the cash is in the bank.

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Subscribe | Moderators: Admin, Dick Jones , jonny the leyther , mish



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