Utter Tosh?
Joe Grima didn't re-engage the fans because he thought it was the right thing to do. He re-engaged the fans because he was utterly and totally out of his depth. This "I'm a man of the people" façade went on for 12 months+ and cost us a realistic chance of a shot at the million pound game, as well as Hughes a considerable amount of cash. He surrounded himself with friends, became "mates' with the fans whilst scrambling around like a lost lamb and royally buggered 2015 as a season!
BTW, I am not disagreeing about the destruction of the relationship we fans had up to about 2007/08 with the club, but that being destroyed coincided with the employment of non RL background CEO's, the departure of Lenegan and the sole tenure of "you know who" as the clubs owner.
It is far easier to engage with the few fans we have left now.....I'm pretty sure DH will be on first name terms with every ST holder at the club and that's pretty unique in professional sports